LiveVox Inc., the leading provider of cloud contact center solutions for enterprise operations, announced it will host a creditor-focused compliance webinar with renowned ARM industry legal expert, David Kaminski of Carlson & Messer, LLP on Tuesday, November 11th at 2:30 ET/11:30PT.
ACA International, the largest trade group for the credit and collection industry, today issued a statement regarding the regulation of debt collection attorneys’ litigation activities.
A federal district judge in Kansas recently ruled that a voicemail left by a debt collection agency failing to identify itself as a collector did not violate the FDCPA because the plain text of the law states that multiple calls must be made and that “harassment” cannot occur in one call.
DBA International (DBA) announced today it will now be accepting applications from collection law firms and third party collection agencies who wish to earn DBA’s Certified Professional Receivables Company (CPRC) designation.
ARMing Heroes, the collection industry’s charity for military veterans, today announced that the employees of CBE Companies raised and generously donated more than $6,000 to the fifth annual No Debts for Vets Charity Fundraising Drive, which runs from September 11th through Veterans Day, November 11th, every year.
The Consumer Financial Protection Bureau (CFPB) late last week filed a response in an FDCPA enforcement action that marked a bit of a shift in tone. The CFPB took direct aim at the defendant’s claims, going so far as to bluntly call some of their reasoning “simply wrong.”
The Eleventh Circuit Court of Appeals yesterday unanimously reversed a lower court ruling in Mais v. Gulf Coast Collection Bureau, a case that was extremely controversial in the debt collection industry due to the district judge deliberately ignoring an FCC ruling regarding consent to call a cell phone. Monday’s decision and opinion is seen as a major victory for debt collectors.
insideARM.com today announced the winners of the seventh annual Best Places to Work in Collections. This award program is designed to identify, recognize, and honor the best places of employment in the accounts receivable management (ARM) industry, and was created and facilitated by insideARM.com and Best Companies Group. Best Places to Work in Collections 2014 is sponsored by Executive Alliance.
The National Association of Retail Collection Attorneys (NARCA) has provided a response to the Consumer Financial Protection Bureau (CFPB) proposal to make consumer narratives public.
On the heels of a June 30 decision finding that a New Jersey law firm violated the Fair Debt Collection Practices Act because its attorneys spent four seconds reviewing a pleading, a complaint seeking class certification has been filed against the same firm, citing findings of fact from the adverse court opinion.