Two bills in major Western U.S. states aimed at reining in debt collection practices have recently advanced in their respective legislative chambers. One targets debt buyers specifically while the other is designed to more tightly control debt collectors working for government clients.
The U.S. Federal Reserve said Tuesday that charge-offs of credit card accounts among its member banks increased more than five percent in the fourth quarter of 2012, the first time aggregate charge-off rate for cards has grown in a year-and-a-half. Credit card delinquencies, meanwhile, declined in the quarter to an all-time low.
The Federal Reserve recently released its Charge-Off and Delinquency Rates on Loans and Leases at Commercial Banks reports for the third quarter of 2012. Consumer credit card delinquency rates set another record for all-time lows while consumer mortgage arrears increased in the quarter to near-record highs.
Is the credit card sector of the accounts receivable management industry ever going to recover? Probably. But it’s almost assured to never provide the kind of work debt collectors came to expect from the early 2000s to 2011. So after an industry-wide period of expansion, where do ARM executives look now?
The Consumer Financial Protection Bureau (CFPB) and the Federal Deposit Insurance Corporation (FDIC) announced late Monday that they have reached a settlement with the chartered bank that issues credit cards marketed by American Express. Under the settlements, the company will provide refunds to some 250,000 consumers totaling $85 million and pay civil fines of $27 million.
Federal regulators alleged that American Express engaged in illegal practices surrounding its offers to consumers to settle old credit card debt.
For the past two decades, the accounts receivable management industry has been dominated by firms that purchased and/or collected credit card receivables. But the financial liquidity crisis of 2008 spurred a sea change in that market.
A new, unexpected opportunity seems to be unfolding as a result of the current market trends in the credit card sector and the ARM companies taking advantage of it are not the type you would expect.
The Federal Reserve said Wednesday that the average 30-day delinquency rate on credit card accounts at commercial banks in the U.S. dropped to an all-time low in the second quarter of 2012, another warning sign to the ARM industry that the card sector is rapidly shrinking.
Delinquency rates on home loans, meanwhile, increased for the second consecutive quarter.
Is there an analog between the mortgage meltdown of 2008-2009 and the current crop of issues springing up around credit card collections? The New York Times believes there is, and in a piece in their DealB%k section, looks at some of the issues facing consumers and agencies alike.
The Federal Reserve reported late Tuesday that outstanding balances for consumer credit card accounts fell in June at its member institutions at an annualized rate of 5.1 percent. The decline followed very strong growth in May.
Consumer credit card debt, or revolving debt, outstanding contracted by a total of $3.4 billion in June. It was the second-largest contraction in a year and signaled a period of month-to-month swings in declines and gains in the credit card market.