CEDAR FALLS, IA – Today, data company LocateSmarter announced the launch of Movali 2.0, a phone append product. Movali 2.0 allows customers to create custom phone append products in real-time by choosing from a list of available data sources. The customer is provided with metrics on each data source’s hit rate, phone type, priority score and processing […]
SAN FRANCISCO – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that it will host an operations expert from EOS NCN to discuss emerging practices that take advantage of new technical capabilities. Al Weaver, Vice President of Operations for EOS NCN, will share his view of optimizing the mix of people, processes and […]
If an entity acquires a debt in default and tries to collect on it, does that automatically make it a “debt collector” under the Fair Debt Collections Practices Act? Several courts, including the Third, Seventh, and Sixth Circuit Courts of Appeals, all said yes it does. In a surprise ruling earlier this week, however, the […]
Yesterday insideARM reported on an Eleventh Circuit Court of Appeals Decision confirming the validity of prior express consent in a TCPA case. This case and another one today in this article should be read together for an excellent discussion on the issue of “prior express consent.”
Using historical industry data, Kaulkin Ginsberg projects the total revenue and bad debt levels for the health insurance market through 2019.
How much would it help you to be able to identify the characteristics of consumers most likely to make payments? Or to analyze your compliance efforts and areas of risk? Would you like to improve profitability across account lifecycles? Do you need help to make better business decisions and improve business results? Analytics is your […]
Unfortunately, you have completely missed the mark. In your desire to end “robo-calling” you have dramatically injured and hindered many legitimate businesses, including every legitimate company in the ARM industry.
Kaulkin Ginsberg recommends ARM companies focused on the healthcare vertical take a regional approach to their analyses. Most healthcare providers are strongly linked to the communities they serve, and the state-level unemployment rate is one of the best indicators of whether individuals in a certain region are likely to have health insurance. Studying this data allows you to examine the local labor force, providing insight into the types of consumers you’ll be working with and their propensity to pay.
Once again, a law that was never really meant to affect the ARM industry is having a considerable affect on the ARM industry. This is not an issue of collection agencies opposing consumer protections. Just the opposite, in fact.
In a news release from the Consumer Financial Protection Bureau (CFPB) yesterday the CFPB announced that the CFPB, the Federal Deposit Insurance Corporation (FDIC) and the Office of the Comptroller of the Currency (OCC) have all issued fines against Citizens Bank for allegedly failing to credit consumers for the full amounts of their deposited funds. […]