John G. Schanck, Chairman of Stellar Recovery, Inc. is pleased to announce the development and implementation of a cutting-edge risk management and compliance model, new to the industry. Stellar Recovery has contracted with a Florida law firm, the Assurance Law Group, which will be dedicated exclusively to serving the legal needs of Stellar Recovery, Inc. […]
For the past 15 years lawyers have artfully drafted agreements that address such things as whether the accounts being worked are “in default” and whether the employees of an agency working the business are “de facto” employees of the creditor. Often the contract would require that those same employees be segregated from the rest of the company and/or working in isolated space. Numerous other provisions in First Party service agreements all have their genesis in deMayo. Times have changed.
The facts in Gelinas are only slightly different than those presented in Kostik. In the Gelinas case, the envelope in question displayed a series of 21 numbers, the last 10 of which were the original invoice number for the services rendered that created the outstanding balance due. (In Kostik the envelope displayed a barcode.)
In a decision filed on July 22, 2015, the US District Court for the Middle District of Pennsylvania in the case of Lisa Kostik v. ARS National Services, Inc., a new chapter is being written in the saga of what information can be displayed on the outside of an envelope a collector mails to a consumer.
Due to loss of revenue, the USPS has implemented reforms in an effort to combat changes. These include consolidating as many as 82 mail processing facilities, raise rates, and, perhaps most importantly, single-piece, First-Class mail is expected to be delivered in two to three days, rather than one to two days – and overnight delivery may be eliminated for a considerable portion of First-Class mail. Does that have to affect your collection floor?
As part of a larger CFPB enforcement action announced today against Citibank, N.A., Department Stores National Bank (a Citibank subsidiary) will pay $23.8 million for deceptively charging expedited payment fees to nearly 1.8 million consumer accounts during collection calls.
Contrary to many pundits, not everything that the CFPB does gets escalated into a federal case. By our reading, the CFPB noted 138 individual issues, showing that they are using discretion in escalating issues when conducted on-site inspections of regulated entities. We feel that the issues fell into 5 primary categories; read more to find out.
Collingswood, NJ: MyGovWatch.com has made available for download a free copy of a report the U.S. Department of Treasury (Treasury) provides annually to the U.S. Congress on Federal non-tax government receivables and debt collection activities of U.S. government agencies. MyGovWatch.com offers subscribers insider access to the past, present, and future of government and student loan […]
Buffalo, NY – ABC-Amega, a global commercial receivable management firm headquartered in Buffalo, NY, is excited to announce that Tom Riker has been promoted from Divisional Vice President of Global Operations to Vice President of Global Operations. In this role, Riker will focus on the strategic planning and development of processes and procedures for the organization’s 3rd Party […]
Student loan guaranty agency USA Funds (USA) filed suit last week in federal court against the Department of Education over a letter the Department sent on July 10, 2015 prohibiting agencies from imposing collection fees on borrowers who default on their loans but initiate payment arrangements within 60 days. The agency claims the letter amounts to capricious and irrational rulemaking that will harm consumers.