Tim Segall drives the innovation of SoundBite’s on-demand, multi-channel Proactive Customer Communications Platform. Tim brings extensive programming and software development management expertise to his role. Prior to joining SoundBite, he was a partner with Computer Sciences Corporation, specializing in the Healthcare market and the Internet, and was program manager and architect for the New England Healthcare EDI Network. Prior to CSC, Tim was vice president of Engineering and CTO for Open Software Associates, a provider of Internet deployment solutions, and has held various management positions in product development at Hewlett-Packard. Tim has an honors degree in Computer Science from the University of Queensland, Australia.
Compliance knowledge is not a burden, it’s a mandate. Contact centers that more effectively mitigate risks, manage privacy and comply with regulations, worry less about the multitude of regulations.