Steve Coyle

ServiceWinners International

Steve Coyle CCE is an American collection trainer and writer based in Malaysia. He’s the author of "Debt Collections: Stir-Fried or Deep-Fried?" available on Amazon.

Recent Posts

Two Powerful Words in Credit Card Collections

by Steve Coyle September 19, 2011 (Be the first to respond)

I hope your credit card collectors strive to be neither rabbits nor tigers, but simply humans, by using two simple but powerful words: ‘Sorry’ and ‘Help’.