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Stephanie Eidelman

CEO
The iA Institute

Stephanie is CEO of The iA Institute, a digital media company and the most trusted provider of specialized information to the complex debt industry. Our efforts inform, teach, and bring a variety of stakeholders to the table to build a culture of compliance, and to address industry challenges. The iA Institute publishes insideARM.com, runs the Compliance Professionals Forum, and manages the Consumer Relations Consortium. Also, anyone who knows me will immediately tell you that my passion is organization. Literally – I love a clean desk, a well-labeled closet, an elegant process, a useful spreadsheet.

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Recent Posts

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Appeals Court Offers Sympathetic Ear to Argument that CFPB Structure is Unconstitutional

Yesterday federal judges heard oral arguments in the case of PHH Corporation (PHH) v. CFPB. As insideARM reported previously, the case began in 2014 with a decision by an administrative law judge against PHH for referring its customers (mortgage borrowers) to insurers in exchange for those insurers’ agreement to buy reinsurance from a PHH subsidiary. […]

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Witnesses Tell Senate Banking Committee That CFPB Has Hurt Consumers

Yesterday the Senate Banking Committee held a hearing to debate the Effects of Consumer Finance Regulations. Witnesses included: Leonard Chanin, Of Counsel with Morrison and Foerster LLP – his testimony David Hirschmann, President & CEO, U.S. Chamber of Commerce Center for Capital Markets Competitiveness – his testimony Todd Zywicki, Foundation Professor of Law and Executive […]

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Consumer Advocates File Suit Against Dept. of ED for “Secret” Policies

The ACLU and the National Consumer Law Center (NCLC) filed suit yesterday in the US District Court in Massachusetts against the Department of ED under the Freedom of Information Act (FOIA), related to practices affecting student-borrowers. They want to see procedures manuals, which have only been provided with heavy redaction. The question is, why?

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Latest CFPB Complaint Report is Routine, But Provides a Nugget or Two

Yesterday, the Consumer Financial Protection Bureau (CFPB) released its latest monthly consumer complaint snapshot. This report provides a high-level snapshot of trends in consumer complaints. This is volume No. 9 of the report.  A complete copy of the Monthly Complaint Report can be found here. The report begins with a “National Complaint Overview.” The details […]

College Hosts “Student Debt Crisis: Issues and Solutions” Conference, Includes Debt Collection Panel with no Debt Collectors

Last Friday Boston College held a one day conference entitled “Student Debt Crisis: Issues and Solutions.” A keynote address was delivered by Deputy Secretary Sarah Bloom Raskin, U.S. Department of the Treasury. Also on the agenda were three panel discussions: Did privatization of the Student Loan Marketing Corporation (Sallie Mae) Work? The panel included: Moderator: […]