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Stephanie Eidelman

President & Publisher
The iA Institute

Stephanie is CEO of The iA Institute, a digital media company and the most trusted provider of specialized information to the complex debt industry. Our efforts inform, teach, and bring a variety of stakeholders to the table to build a culture of compliance, and to address industry challenges. The iA Institute publishes insideARM.com, runs the Compliance Professionals Forum, and manages the Consumer Relations Consortium. Also, anyone who knows me will immediately tell you that my passion is organization. Literally – I love a clean desk, a well-labeled closet, an elegant process, a useful spreadsheet.

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Recent Posts

taxes

Encore Partners With U.S. Reps. Peters and Hunter On Bill To Exempt Forgiven Debt From Federal Taxation

Encore Capital Group, Inc. (NASDAQ:ECPG) announced yesterday that it has collaborated with U.S. Reps. Scott Peters (CA-52) and Duncan Hunter (CA-50) to create a bill that would exempt up to $2,500 worth of forgiven personal and household debt from federal taxation. The bill (H.R. 2640) was recently introduced as the “Consumer Debt Forgiveness Tax Relief Act of 2015.” This re-raises the 1099-C debate for the collection industry.

Student-Loans2

USA Funds Sues Department of Education Over Collection Fees

Student loan guaranty agency USA Funds (USA) filed suit last week in federal court against the Department of Education over a letter the Department sent on July 10, 2015 prohibiting agencies from imposing collection fees on borrowers who default on their loans but initiate payment arrangements within 60 days. The agency claims the letter amounts to capricious and irrational rulemaking that will harm consumers.

Panel-discussion

FTC Schedules Additional Debt Collection “Dialogues,” In Dallas And Atlanta

The Federal Trade Commission announced Friday it will host two additional Debt Collection dialogues this fall, in Dallas and Atlanta. The first event was co-hosted in June with the New York Attorney General’s Office in Buffalo. Industry sources said that meeting was a bit of a disappointment, as it didn’t live up to its promise of being […]

Try again

PayPal Tries To Get User Agreement Right Under New TCPA Ruling

In June, EBay and PayPal revised their user agreements to include a statement related to their ability to communicate with customers via autodialed calls and text messages for various purposes, including collecting a debt. The change raised eyebrows. Yesterday, they tried again, in the wake of the FCC’s release of its TCPA ruling last Friday. But they still may not have gotten it right.

wallet money

Chase Debt Collection Enforcement Action: Breaking Down the Numbers, And Regulator Commentary

During yesterday’s press call regarding the JP Morgan Chase Enforcement Action, officials from the Consumer Financial Protection Bureau (CFPB) and the Office of the Comptroller of the Currency (OCC), and the Attorneys General from Iowa and Illinois offered personal commentary on the Action, reinforced its implications, and worked to clarify questions about the numbers. Iowa […]

government wasting money

Social Security Administration Spends Three Times More Than it Collects Trying to Recover Overpayments

A report issued last week by the Office of the Inspector General (OIG) found that the Social Security Administration spent nearly three times as much as it took in to try to collect on mistakenly issued overpayments over the six year period ending in 2013. The findings are reminiscent of the IRS debt collection saga of the early 2000′s.