Patrick is the senior editor of insideARM.com. Patrick edits the ARM insider and all content appearing on insideARM. His work has appeared in numerous industry trade publications. Since 2002, he has covered or broken nearly every major news story impacting the accounts receivable management industry for insideARM.com. Previously, he was at finance research and consulting firm Corporate Executive Board after initially working in publishing out of college. Patrick holds a Bachelor of Business Administration degree from the University of Georgia, the flagship school of his home state. He currently lives in Silver Spring, Maryland with his wife and two daughters.
The FCC last week threw another clarifying wrinkle in the struggle to understand “express prior consent” to call a cell number for the purpose of debt collection. In an amicus brief, the agency explored some nuance in its 2008 TCPA declaratory ruling while clarifying another ruling from this year.
As we note every year, free participation in the program entitles companies to valuable data on the way they run their businesses. But what, exactly, is available?
The Australian Competition and Consumer Commission (ACCC) and the Australian Securities and Investments Commission (ASIC) Tuesday released an updated version of their debt collection guidelines for both third party collectors and creditors.
The full Seventh Circuit Court of Appeals last week struck down rulings from lower courts, a previous three-judge circuit panel, and even a decision it reached itself in 1996 to reinterpret venue provisions of the FDCPA as they relate to townships vs. counties in Indiana.
A U.S. District Judge last week ruled that a debt collection law firm violated the Fair Debt Collection Practices Act (FDCPA) by not conducting a “meaningful review” of a collection action filed against a consumer. The judge used reasoning from the landmark case Lesher, decided three years ago.
At the request of the FTC, a U.S. district court has halted a Georgia-based operation from attempting to collect $3.5 million in phantom payday loan “debts” that consumers do not owe. In an emerging pattern for FTC enforcement, the company got consumer information from online payday lending lead generation portals.
The Ninth Circuit Court of Appeals last week in a split decision overturned a lower court’s ruling in a case claiming FDCPA violations in debt collection letters that were never even read by the plaintiff debtor. The violations were related to an error in the letter misidentifying the original creditor.
A U.S. District Court judge last week decided a case brought by a consumer claiming that an autodialed debt collection call to her cell phone violated the TCPA. The judge dismissed the case, ruling that by providing her cell number, she was consenting to being contacted using that method.
In a unanimous decision Thursday, the U.S. Supreme Court ruled that President Obama’s recess appointments of three members of the National Labor Relations Board (NLRB) were unconstitutional and that the Congress needed to be on a break of at least 10 days before the President’s recess appointment authority kicks in.
A Houston debt collection agency has agreed to a federal court order in a case initiated by the FTC that will see the company pay a penalty and stop certain practices pertaining to its use of convenience fees. At issue were misleading talk-offs with consumers leading them to believe the fees were mandatory.