Author Feed Link
avatar

Patrick Lunsford

Editor
insideARM.com and insidePatientFinance

Patrick is the senior editor of insideARM.com. Patrick edits the ARM insider and all content appearing on insideARM. His work has appeared in numerous industry trade publications. Since 2002, he has covered or broken nearly every major news story impacting the accounts receivable management industry for insideARM.com. Previously, he was at finance research and consulting firm Corporate Executive Board after initially working in publishing out of college. Patrick holds a Bachelor of Business Administration degree from the University of Georgia, the flagship school of his home state. He currently lives in Silver Spring, Maryland with his wife and two daughters.

Recent Posts

RoboSigner

Dismissed Lawsuit Against Debt Buyer Tried to Hop on Robo-Signing Bandwagon

A district judge in Maryland last month dismissed a potential class action lawsuit against a debt buyer due, in part, to a rejection of the notion that a technical error constituted a violation of the Fair Debt Collection Practices Act (FDCPA). Another claim that tried to piggyback on the widely-publicized “robo-signing” issue with debt collection lawsuits was also rejected.

closed-business

State Shuts Down Collection Agency; Warns Other Debt Collectors on Payday Loans

The Massachusetts Office of Consumer Affairs and Business Regulation and the Division of Banks this week announced a series of cease orders targeting unlicensed lenders and a licensed debt collector that were not adhering to the state’s loan consumer protections.

In conjunction with the actions, the state issued a letter to the 408 companies currently licensed as debt collectors in Mass., advising them that they must ensure that they collect loans only on behalf of properly licensed creditors.

Customer service team working in headsets, woman in front.

Local TV Station Humanizes Debt Collectors

A television station in Tampa, Fla. visited the office of a local collection agency and found something shocking: a pretty nice office staffed with pretty nice people.

“We expected a big, corporate boiler room operation,” wrote FOX 13 consumer reporter Chris Chmura.“Instead, we found a bright, clean, and remarkably small office.”