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Patrick Lunsford


Patrick is the senior editor of Patrick edits the ARM insider and all content appearing on insideARM. His work has appeared in numerous industry trade publications. Since 2002, he has covered or broken nearly every major news story impacting the accounts receivable management industry for Previously, he was at finance research and consulting firm Corporate Executive Board after initially working in publishing out of college. Patrick holds a Bachelor of Business Administration degree from the University of Georgia, the flagship school of his home state. He currently lives in Silver Spring, Maryland with his wife and two daughters.

Recent Posts


TransUnion Partners with Global Debt Registry to Offer Registry Services for Debt Buyers and Financial Institutions

TransUnion, a global leader in information and risk management, and Global Debt Registry (GDR), the pioneer and leader in debt information access and validation, today announced a collaboration to market GDR debt registry services for debt buyers, collectors and financial institutions. GDR’s debt registry offering enables debt owners to accelerate collections through streamlined access to […]


State Legislature Committee to Consider Strict Debt Buyer Bill After Industry Input

A committee in the Oregon House of Representatives next week will consider a bill that could place extensive new requirements on debt buyers that file collection lawsuits against consumers. In a public hearing late last month, debt buyers expressed opposition to the bill as introduced noting “this legislation has very significant problems.”

Student Loan Debt

Judge Sides with Government in Student Loan Debt Collection Contract Dispute Ruling

A judge in the U.S. Court of Federal Claims Tuesday dismissed a complaint against the Department of Education brought by student loan debt collection contractors that disagreed with the agency’s decision to end its relationship with some collectors while expanding its business with others. But the decision was narrow and is likely to be appealed, with additional questions needing an answer before the matter is finally settled.


FTC’s Settlement with Two Debt Portfolio Brokers a Continuation of a Trend in ARM Industry

The FTC Monday announced that it has reached final settlements with two debt portfolio brokers for disclosing too much personal information about debtors in online postings marketing their portfolios for sale. The FTC announced the cases last year, and today’s announcement highlighted new security requirements for the brokers going forward.


FTC and State AG Team Up on Fake Debt Collection Agency in Illinois

The FTC and the Illinois Attorney General’s Office announced Friday that they have obtained a court order temporarily halting a fake debt collection scam located in a suburb of Chicago. The defendants are charged with illegally using threats and intimidation tactics to coerce consumers to pay payday loan debts they either did not owe, or did not owe to the defendants.


CFPB Sues Debt Collectors and their Technology Vendors in Chilling Enforcement Action

A lawsuit filed late last month by the Consumer Financial Protection Bureau (CFPB) accuses a network of companies of engaging in sham collection operations targeting “phantom” debts. But the action also names a number of legitimate payment processors and a voice broadcasting service as defendants for “enabling” the debt collectors in their scheme.