Nick Bernardo is president of Net Gain Marketing, Inc. (NGM), a marketing consulting and information services firm based in Collingswood, New Jersey, in the greater Philadelphia region. Practice areas for the firm include government contracting consulting, information services through MyGovWatch.com, RFP/RFI and proposal development consulting, website and multimedia design, email marketing, print brochure development, public relations, presentations and public speaking, and sales management. Prior to founding NGM in 2003, Nick was an integral member of marketing management and a contributor to NCO Group’s growth from a small, regional company to a large, international, publicly traded company. Nick is also president of the board of trustees of ARMing Heroes, a charity devoted to helping military veterans with financial problems and job opportunities.
Anyone in the debt collection industry with an email account knows the U.S. Department of Education (ED) represents the single largest contracting opportunity in the industry. It’s no surprise, since the U.S. government is the largest purchaser of goods and services on the planet.
But what is it about “the ED contract” (as it’s commonly known) that has made it the gold standard for how a public entity can maximize the return on investment (ROI) it provides to taxpayers?
Nick Bernardo is president of Net Gain Marketing, which provides companies in the credit and collection industry with sales & marketing-related services, including government contract information and consulting services. NCO Group’s announcement of its acquisition of OSI late last year and the subsequent completion of that transaction in February 2008 will surely reverberate throughout all [...]