Michael is the Chief Content Officer of insideARM.com and insidePatientFinance.com. He is responsible for directing all daily content published by these sites, individual custom content projects, and larger strategic branding & marketing campaigns for insideARM and insidePF clients. He has lectured on a variety of credit & collection industry topics, revenue cycle & medical bad debt trends, as well as online branding, marketing, and social media for business. Before joining insideARM.com, Michael worked for Kaulkin Ginsberg Company (KGC) as a researcher and co-author of the "7th edition of The Kaulkin Report: The Future of Receivables Management." He served for two years as KGC's healthcare receivables analyst. During his tenure at KGC, Michael published extensively and lectured on the intersection of the healthcare industry and the A/R service providers and vendors that support it. Previously, Michael served for nine years as an instructor in the Department of English and as a Communications Specialist in the Department of Accountancy at the University of Illinois at Urbana-Champaign. Michael holds a Master of Arts degree in English from the University of Illinois and a Bachelor of Arts degree in English Literature from the University of Evansville. Michael was born and raised in Wisconsin. He currently lives in Maryland with his partner, Abbie and a four-legged army consisting of two cats, an Italian greyhound, a whippet, and beagle-pit bull mix, and a goldfish named Carl.
Despite reduced overall consumption of healthcare services at the height of the recent economic downturn, rising prices charged by hospitals, outpatient facilities, emergency departments and other providers were the chief driver of health spending in the U.S. According to a study published today by the Health Care Cost Institute (HCCI), a nonpartisan research group paid for [...]
insideARM.com did not report on the Bartmann Road Trip May 2012 when the story first broke a few days ago. Because we were busy with other more pressing stories.
Among the social media platforms ripe for business application in the ARM industry, the one most frequently met with misgivings (if not outright scorn) is Twitter. I’m a believer in Twitter’s use value as a business tool. For example, without ever Tweeting, one can consume the day’s important news and up-to-the-minute events much more efficiently [...]
For many borrowers faithfully paying down their loan balances each month, the maximum annual interest deduction for these obligations is capped at $2,500. Buying a house or two? Under current rules you can deduct up to $1.1 million of the interest on your loans. Chief Content Officer Michael Klozotsky connects some dots to a compelling conclusion regarding student loan interest and that McMansion up the block.
insideARM.com, in partnership with F.H. Cann & Associates, is proud to bring you our latest feature content series: The Student Loan Issue. Over the next several weeks, you’ll find content and infographics devoted to this vertical. Think student loans have no effect on your business if you’re not in that market? You might want to think again. As Chief Content Officer Michael Klozotsky explains in this introductory post: “Student loan payments eat up a whole lot of household wallet share. If students can’t or aren’t paying their college loans, they’re likely under water on other financial obligations as well.” Look for The Student Loan Issue stamp on content to keep track of the exclusive articles insideARM.com and F.H. Cann will publish on this big topic.
If hubris were a skill required of professional tennis players, Bill Bartmann, CEO of CFS II, would be the Roger Federer of the crusade to “Grand Slam” every debt collection company in America, save his own. Instead, his latest rant against debt collectors is an unforced error in logic.
Despite the often negative portrayals of debt collectors in the mainstream media, one Baltimore-based collection agency is proving that a kinder approach is not only possible, it actually shows measurable positive results.
Earlier this week, following the historic merger of NCO Group, Inc. and APAC Customer Services, Inc., Ron Rittenmeyer, CEO of Expert Global Solutions–the holding company parent that will oversee the two entities–granted an exclusive interview with insideARM.com about the deal itself, the future course of the newly formed organization, and perspectives on changes in the [...]
Yesterday NCO Group announced an historic merger with APAC Customer Services. Ron Rittenmeyer, CEO of Expert Global Solutions, the holding company that will oversee the $2 billion combined entity talked with insideARM’s Chief Content Officer about the transaction, fostering an industry-wide culture of compliance, and the transformation of the ARM industry. And tornadoes.
The Pi Kappa Alpha fraternity (affectionately known as the “Pikes”) at Ohio University has found itself in Dutch with a campus-area property company and is looking down the barrel of homelessness after local landlord Demetrios Prokos filed an eviction/debt collection action in Athens County Common Pleas Court, according to a story in The Athens NEWS. No word [...]