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	<title>insideARM &#187; Mike Bevel</title>
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	<link>http://www.insidearm.com</link>
	<description>Accounts Receivable Management</description>
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		<title>For the Next Ask the Attorney Webinar, I&#8217;m Very Interested In&#8230;</title>
		<link>http://www.insidearm.com/poll/for-the-next-ask-the-attorney-webinar-im-very-interested-in/</link>
		<comments>http://www.insidearm.com/poll/for-the-next-ask-the-attorney-webinar-im-very-interested-in/#comments</comments>
		<pubDate>Tue, 21 May 2013 20:48:35 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Poll]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=111052</guid>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How is Your Agency Handling ACH Payments?</title>
		<link>http://www.insidearm.com/poll/how-is-your-agency-handling-ach-payments/</link>
		<comments>http://www.insidearm.com/poll/how-is-your-agency-handling-ach-payments/#comments</comments>
		<pubDate>Tue, 07 May 2013 16:24:04 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Poll]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=110319</guid>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Reduce CFPB Compliance Risk and Improve Collections with Speech Analytics</title>
		<link>http://www.insidearm.com/freemiums/reduce-cfpb-compliance-risk-and-improve-collections-with-speech-analytics/</link>
		<comments>http://www.insidearm.com/freemiums/reduce-cfpb-compliance-risk-and-improve-collections-with-speech-analytics/#comments</comments>
		<pubDate>Mon, 29 Apr 2013 20:23:41 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Free Reports about Debt Collection and ARM Best Practices]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=109739</guid>
		<description><![CDATA[We&#8217;re all familiar with the constant challenge: being able to maximize payments while staying compliant and up to date with new rules and regulations. A solution? Speech analytics, which can help ease this challenge by analyzing every agent contact – either during or after the call – to eliminate compliance risk, improve agent performance, and [...]]]></description>
		<wfw:commentRss>http://www.insidearm.com/freemiums/reduce-cfpb-compliance-risk-and-improve-collections-with-speech-analytics/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>UK News: One-Legged Man Pulls Gun on Debt Collector; Hilarity Ensues</title>
		<link>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/uk-news-one-legged-man-pulls-gun-on-debt-collector-hilarity-ensues/</link>
		<comments>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/uk-news-one-legged-man-pulls-gun-on-debt-collector-hilarity-ensues/#comments</comments>
		<pubDate>Fri, 19 Apr 2013 14:18:50 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Accounts Receivable Management]]></category>
		<category><![CDATA[Banks and Credit Grantors]]></category>
		<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[Debt Collection]]></category>
		<category><![CDATA[Doing it Wrong]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=108855</guid>
		<description><![CDATA[This week on Downton Abbey: A guy with terrific face tattoos (&#8220;I feel these really exemplify how I&#8217;m living my Best Life Now &#8212; &#8482; Oprah&#8221;) named Mark Vevers, 50, lured a debt collector to his home where he then locked her in the bathroom, threatened her life, and stole £300 from her chequing account (see what I [...]]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/uk-news-one-legged-man-pulls-gun-on-debt-collector-hilarity-ensues/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>POLL: Zortman 1 Year Later</title>
		<link>http://www.insidearm.com/poll/zortman-1-year-later/</link>
		<comments>http://www.insidearm.com/poll/zortman-1-year-later/#comments</comments>
		<pubDate>Thu, 18 Apr 2013 19:40:10 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Poll]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=108839</guid>
		<description><![CDATA[This question, and more, will be taken up by our esteemed panel of attorneys at the upcoming Ask the Attorney webinar on 25 April 2013 from 2.00 p.m. &#8211; 3.30 p.m. $89 is all you need to get a seat at this lively conversation/debate where collection industry attorneys take on your toughest operational and legal questions. [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Medicare May Still Be On the Hook for Healthcare Bad Debt Sent to Collection Agencies</title>
		<link>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/medicare-may-still-be-on-the-hook-for-healthcare-bad-debt-sent-to-collection-agencies/</link>
		<comments>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/medicare-may-still-be-on-the-hook-for-healthcare-bad-debt-sent-to-collection-agencies/#comments</comments>
		<pubDate>Fri, 05 Apr 2013 15:10:55 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Accounts Receivable Management]]></category>
		<category><![CDATA[Debt Collection]]></category>
		<category><![CDATA[Featured Post]]></category>
		<category><![CDATA[Medical Debt Collection]]></category>
		<category><![CDATA[Medical Receivables]]></category>
		<category><![CDATA[Revenue Cycle Management]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=107425</guid>
		<description><![CDATA[Can a Medicare beneficiary's debt be considered uncollectible if it has been referred to a collection agency? George Washington University Hospital says, "Yes, that debt should be considered uncollectible" -- probably because if it were collectible, the hospital wouldn't be sending that debt to a collection agency. So they took their "Yes" to court.]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/medicare-may-still-be-on-the-hook-for-healthcare-bad-debt-sent-to-collection-agencies/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Attorney Asks, &#8220;Why Do Collectors Continue to Violate the Law?&#8221;</title>
		<link>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/attorney-asks-why-do-collectors-continue-to-violate-the-law/</link>
		<comments>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/attorney-asks-why-do-collectors-continue-to-violate-the-law/#comments</comments>
		<pubDate>Wed, 03 Apr 2013 15:23:23 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Accounts Receivable Management]]></category>
		<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[Debt Collection]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=107180</guid>
		<description><![CDATA[Attorney Paul A. Herman, Esq., gets asked this question a lot: &#8220;Why do collectors continue to violate the law knowing that they could be hit with a statutory penalty and have to pay the consumer&#8217;s attorney fees and costs?&#8221; And boy, does he have answers! &#8220;The bottom line is that it is still extremely profitable [...]]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/attorney-asks-why-do-collectors-continue-to-violate-the-law/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>American Banker Story Says it Will Lay Out How CFPB Exams Will Change the Debt Collection Industry</title>
		<link>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/american-banker-story-says-it-will-lay-out-how-cfpb-exams-will-change-the-debt-collection-industry/</link>
		<comments>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/american-banker-story-says-it-will-lay-out-how-cfpb-exams-will-change-the-debt-collection-industry/#comments</comments>
		<pubDate>Wed, 03 Apr 2013 15:14:59 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Accounts Receivable Management]]></category>
		<category><![CDATA[CFPB]]></category>
		<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[Commercial Debt Collection]]></category>
		<category><![CDATA[Debt Collection]]></category>
		<category><![CDATA[FDCPA]]></category>
		<category><![CDATA[Featured Post]]></category>
		<category><![CDATA[TCPA]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=107176</guid>
		<description><![CDATA[Oh good! An article that's going to lay out how CFPB exams will change the debt collection industry. You guys! We've been waiting for this! (Spoiler Alert: Objects in the American Banker headline may appear more helpful than they are. Oh, and the FTC's unverified data rears its ugly head. And they turn to a terrific representative of the collection industry for some quotes.)  I bet you can't WAIT to jump right in!]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/american-banker-story-says-it-will-lay-out-how-cfpb-exams-will-change-the-debt-collection-industry/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Governor Cuomo Wants Debt Collectors to Know it&#8217;s Still Illegal to Collect Payday Loans</title>
		<link>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/governor-cuomo-wants-debt-collectors-to-know-its-still-illegal-to-collect-payday-loans/</link>
		<comments>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/governor-cuomo-wants-debt-collectors-to-know-its-still-illegal-to-collect-payday-loans/#comments</comments>
		<pubDate>Mon, 25 Feb 2013 16:43:45 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Accounts Receivable Management]]></category>
		<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[Debt Collection]]></category>
		<category><![CDATA[Featured Post]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=100105</guid>
		<description><![CDATA[New York governor -- and your friend and mine -- Andrew M. Cuomo is doing one of the things he does best: going after debt collectors in his home state. Specifically, that intersection of debt collectors and payday loans. Did you know it's illegal to collect on payday loans in New York? Because Governor Cuomo thinks you don't know that. So he's going to use the word "illegal" about a frillion times while pretending the issue is with collection agencies collecting the debt, and not with payday loan companies being creepy and illegal in New York.]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/debt-collection-news/accounts-receivables-management/governor-cuomo-wants-debt-collectors-to-know-its-still-illegal-to-collect-payday-loans/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>And Then There Was One: TCPA Class Action Suit Against Papa Johns Dismissed</title>
		<link>http://www.insidearm.com/daily/collection-laws-regulations/collection-laws-and-regulations/and-then-there-was-one-tcpa-class-action-suit-against-papa-johns-dismissed/</link>
		<comments>http://www.insidearm.com/daily/collection-laws-regulations/collection-laws-and-regulations/and-then-there-was-one-tcpa-class-action-suit-against-papa-johns-dismissed/#comments</comments>
		<pubDate>Wed, 09 Jan 2013 16:53:21 +0000</pubDate>
		<dc:creator>Mike Bevel</dc:creator>
				<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[TCPA]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=91477</guid>
		<description><![CDATA[Alleged pizzeria Papa Johns had been staring down the barrel of a class action TCPA lawsuit back before Thanksgiving of last year. However, 2013 brings some exciting new developments/changes: For one, that class-action suit has been dropped by the plaintiff. However, all this means is: Eileen J. Downing (no relation) will proceed on her own. [...]]]></description>
		<wfw:commentRss>http://www.insidearm.com/daily/collection-laws-regulations/collection-laws-and-regulations/and-then-there-was-one-tcpa-class-action-suit-against-papa-johns-dismissed/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
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