<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>insideARM &#187; Jeff Stroum</title>
	<atom:link href="http://www.insidearm.com/author/jstroum/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.insidearm.com</link>
	<description>Accounts Receivable Management</description>
	<lastBuildDate>Sun, 19 May 2013 02:32:41 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.5.1</generator>
		<item>
		<title>Put Compliance on your New Year&#8217;s Resolution List</title>
		<link>http://www.insidearm.com/soundbite/put-compliance-on-your-new-years-resolution-list/</link>
		<comments>http://www.insidearm.com/soundbite/put-compliance-on-your-new-years-resolution-list/#comments</comments>
		<pubDate>Fri, 04 Jan 2013 16:26:07 +0000</pubDate>
		<dc:creator>Jeff Stroum</dc:creator>
				<category><![CDATA[Collection Laws and Regulations]]></category>
		<category><![CDATA[Collection Technology]]></category>
		<category><![CDATA[Collections in the Cloud | SoundBite Communications]]></category>
		<category><![CDATA[Dialers]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=90375</guid>
		<description><![CDATA[When contact centers start working on their compliance resolution, they should look at the cutting edge tools available to make compliance easy and achievable.  Dialer technology, for example, must be adaptable in the face of the ever-changing regulatory landscape.  ]]></description>
		<wfw:commentRss>http://www.insidearm.com/soundbite/put-compliance-on-your-new-years-resolution-list/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Give Your Collection Agents a Map to Success with Scripting</title>
		<link>http://www.insidearm.com/soundbite/give-your-collection-agents-a-map-to-success-with-scripting/</link>
		<comments>http://www.insidearm.com/soundbite/give-your-collection-agents-a-map-to-success-with-scripting/#comments</comments>
		<pubDate>Tue, 04 Sep 2012 15:23:53 +0000</pubDate>
		<dc:creator>Jeff Stroum</dc:creator>
				<category><![CDATA[Collections in the Cloud | SoundBite Communications]]></category>
		<category><![CDATA[Debt Collection]]></category>
		<category><![CDATA[Dialers]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=67120</guid>
		<description><![CDATA[From new hire orientation to compliance jargon, or even simple program changes, agent scripting can be a key debt collection tool, helping agents navigate new territory.]]></description>
		<wfw:commentRss>http://www.insidearm.com/soundbite/give-your-collection-agents-a-map-to-success-with-scripting/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Risk Mitigation and Compliance &#8211; Why Take a Risk?</title>
		<link>http://www.insidearm.com/soundbite/risk-mitigation-and-compliance-why-take-a-risk/</link>
		<comments>http://www.insidearm.com/soundbite/risk-mitigation-and-compliance-why-take-a-risk/#comments</comments>
		<pubDate>Fri, 04 May 2012 13:22:40 +0000</pubDate>
		<dc:creator>Jeff Stroum</dc:creator>
				<category><![CDATA[Collections in the Cloud | SoundBite Communications]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.insidearm.com/?p=62013</guid>
		<description><![CDATA[The topic of risk mitigation and compliance is always at the forefront of any contact center operations. But the trick is, you must also develop and execute contact strategies to increase right-party contacts and, ultimately, revenue.]]></description>
		<wfw:commentRss>http://www.insidearm.com/soundbite/risk-mitigation-and-compliance-why-take-a-risk/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Page Caching using xcache
Database Caching 39/48 queries in 0.039 seconds using xcache

 Served from: www.insidearm.com @ 2013-05-19 00:22:53 by W3 Total Cache -->