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Jerry Ashton

CFO Advisors, Inc.

Jerry Ashton, former CEO and President of CFO Advisors, Inc. and now semi-retired, consults to senior executives in the application of TQRM (Total Quality Relationship Management) to credit, collections and customer service issues. Ashton writes and speaks nationally on TQRM-based strategies wherein which both debtor and creditor can mutually survive and thrive during the Great Recession. In addition to completing his book-in-progress, Written Off – America and Americans, he is also host of the PWRNradio series, “Down, But Not Out – America’s revolt against being ‘written off.’”

Recent Posts


Five New Year’s Resolutions for the Conscious Collector

Jerry Ashton brings in the New Year with a blog about resolutions and consciousness. “Does this sound like a bad pairing?” Ashton asks.

After laying out his examples of ways in which the collections industry may have missed the mark – everything from that fake courtroom story to payday-loans schemes – Ashton suggests that change is actually within each agencies’ and collector’s power. The fault – and the solution – “is not in our stars, but in ourselves.”

The story offers five resolutions that could be valuable to anyone thinking of effective changes to make in the coming year.

In Defense of Anonymity

As can be learned by watching the WikiLeaks spectacle, society is not all that welcoming to those who tattle, complain, or provide refuge for those who do. And yet, without that opportunity to safely speak one’s mind, this would be a sorry, regimented world indeed.