Dave Rudd is DialerFan, a champion of the collection industry, focused on improving collection capabilities through technology and political action. He energetically participates in lobbying efforts for the industry through donations, writing letters, making phone calls, participating in seminars and attending events in Washington D.C., including the most recent ACA International Fly-In. Well acquainted with debt collection, Dave spent two years debt collecting before joining IAT in 1990. He has held a variety of positions at IAT, a provider of collection-specific dialing technology, including President/CEO and most recently Senior VP of Finance & Administration.
We’re currently witnessing a changing of the guard within the ARM industry. More companies are shifting between IVR Messaging to Predictive Dialing.
There are some business lessons that can be learned from watching teenagers interact for a week.
I pulled myself away from the window — the stunningly beautiful Adirondack Mountains, the deep blue of Lake George and the surrounding beauty — and learned some fantastic information at the 2013 DBA International Executive Summit
I recently had an experience that has positively changed my life forever. My family participated in a soccer camp for children with autism. This experience exceeded all of my expectations. While I enjoyed watching the kids smile, seeing the parents’ faces gave me the most satisfaction. They were so appreciative and thankful for the soccer club and other volunteers helping their children have a few hours of fun. Their smiles and gratitude made this event!
At ACA International’s Conference, two organizations’ comments and actions particularly caught my attention: ACA International and the newest industry regulating body, the CFPB.
I recently finished reading an article in Inc. magazine titled “The Rules.” (February 2013 issue) It was fantastic and I recommend it to you! This article provided “eleven nuggets of hard-earned wisdom and meticulously researched insight” from very influential entrepreneurs.
ACA International’s 74th Annual Convention & Expo — I can’t wait! I find all industry events rejuvenating, but I especially love this conference because there are lots of attendees and the agenda is packed with regulation information (my favorite!).
As a business owner, I often learn about my competitors from a distance. I don’t want to be revealing all my business secrets or getting too friendly, right? But at Columbia Ultimate’s Art of Success last week, my whole outlook on competitor relationships was shaken.
I was surprised when DBA International asked me to write an article for DBA the Magazine about business success. There are so many factors that lead to business success. But I whittled the list down to six core concepts.
I learned some VERY valuable lessons at this year’s ACA International Washington D.C. Fly-in event. And believe it or not, the top thing I learned came from two very busy receptionists.