ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members worldwide, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. The association establishes ethical standards; produces a wide variety of products, services and publications; and articulates the value of the credit and collection industry to businesses, policymakers and consumers.
On Aug. 14, 2014, ACA International submitted extensive comments on a revised proposed debt collection rule issued by the New York State Department of Financial Services
The Idaho Department of Finance recently issued guidance to assist licensed collection agencies in complying with the Idaho Collection Agency Act. The department issued the guidance in response to an Idaho Supreme Court decision that impacts the way collection agencies are required to operate under the provisions of the act. The Supreme Court decision specifically addressed a collection agency’s ability to collect fees and other charges related to a consumer’s debt.
After granting an FDCPA and TCPA case, at the request of the plaintiff’s attorney, a court in Texas sent the case to the state’s legal governing body for a potential license review of the prolific consumer attorney.
The Massachusetts Division of Banks recently provided clarification regarding Massachusetts regulation 209 § 18.18(3), related to debt validation requirements.
The Consumer Financial Protection Bureau has settled a case resulting from an employee’s complaints about gender discrimination and retaliation, The Washington Examiner reports.
Several officers of the North Carolina Collectors Association recently met with North Carolina Department of Insurance Commissioner Wayne Goodwin and representatives for Attorney General Roy Cooper to clarify the legality of collecting convenience fees from consumers who choose to pay by credit card or check by phone.
Appearing before the Senate Committee on Banking, Housing and Urban Affairs on June 10, 2014, Consumer Financial Protection Bureau Director Richard Cordray focused on enforcement efforts of the bureau and complaint numbers, including those related to debt collection.
ARM industry trade groups ACA International and DBA International penned the letter to the editor below in response to a piece that appeared in The New York Times last week. The letter has yet to be published in the paper, but the associations wanted the industry to have an opportunity to read their response. April […]
The Illinois Collectors Association (ICA), representing debt collection in the state, shares Attorney General Lisa Madigan’s concerns related to arrest warrants, but disagrees with comparisons to the return of ‘debtor prisons’ as alleged in recent media coverage.
As the credit and collections industry weathers the economic storm of the past few years, there are those who believe that the sounds of thunder and lightning threaten its very survival. But regardless of whether you collect credit card debt, student loans, or other receivables, this is the moment and opportunity to positively shape our future.