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ARM Firms Should Not Be Deceived by TCPA Victories

Debt collectors breathed a collective sigh of relief after the Eleventh Circuit reversed a district court ruling in the Mais case. Coupled with the FCC’s seemingly business-friendly declaratory rulings of GroupMe and Cargo Airline Association, matters appear to be on the upswing for creditor representatives with regard to the TCPA. But don’t be deceived: the relief brought by the positive developments must be tempered by the amicus curiae brief filed by the FCC in a case involving a collector.


Ontario Systems Names Hall Of Fame Award Recipients at PowerUp 2014 Conference

Ontario Systems, a leading receivables management technology and services provider, has announced the recipients of its annual Hall Of Fame Awards at PowerUp 2014, the company’s receivables education and customer conference. Selected from a pool of nominees by the organization’s Executive Leadership Team, winners represent an elite group who made breakthroughs this year in the areas of Innovation, Technology and Leadership.


Department of Education Taps 11 Small Business Collectors for Student Loan Contract

The U.S. Department of Education late last week published a list of companies that won contracts under the small business set-aside on its Default Collection Services contract and private collection agency (PCA) program. There will be 11 small business collection agencies on the student loan collection contract. The previous contract featured only five.


ACA Submits Comments Opposing CFPB’s Request to Collect Data Under Streamlined Process

In an effort to ensure the Consumer Financial Protection Bureau does not skirt its important obligations under the Paperwork Reduction Act, ACA International filed comments objecting to the bureau’s request to obtain special approval, called generic clearance, to use a streamlined procedure that would allow it to gather certain data for up to three years without having to go through the normal notice and comment process.

Student Loan Debt

Federal Agency CFPB Offers New Tools to Student Loan Borrowers in Financial Distress

The U.S. financial watchdog Consumer Financial Protection Bureau (CFPB) Thursday released a new set of tools student loan borrowers can use if they run into trouble making payments on their accounts. The federal agency’s goal in the release is to help distressed borrowers avoid defaulting on their student loans and going into collections.


ARMing Heroes Board of Trustees Expands by Three

ARMing Heroes, the collection industry’s charity for military veterans, today announced the addition of three prominent industry leaders to its board of trustees (“the board”). Corey Gabler, Todd Langusch, and Everett Stagg join the organization’s board during its fifth annual No Debts for Vets Charity Fundraising Drive, which runs from September 11th through November 11th every year.