Archive by Most Comments

Archive by Date
man-reading-letter

Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA

A district judge in Georgia last week sided with a debt collector in an FDCPA suit where the consumer plaintiff claimed violations because collection efforts continued after she orally disputed a debt and did not dispute the debt in writing for seven months. The ruling, while positive for the ARM company, further confuses the oral vs. written dispute issue.

Handshake

Account Control Technology Partners with Student Account Management Services, LLC

Account Control Technology, Inc. (ACT), a national leader in delivering debt management and recovery solutions, is pleased to announce its partnership with Student Account Management Services, LLC (SAMS 360), a premier student loan default aversion company serving colleges, universities and private lenders – as well as their borrowers. The partnership will enable ACT to offer its many education clients a comprehensive default prevention and cohort default rate management program.

customer-complaints

Banking Association Urges Further Scrutiny of CFPB’s Complaints Database by Federal Inspectors

The American Bankers Association this week sent a letter to the Federal Reserve’s Office of the Inspector General (OIG) offering support for two ongoing audits of the CFPB’s complaints database and urging the OIG to expand the scope of the audits to address, among other things, the CFPB’s proposed plan to publish consumer narratives alongside complaints.

payday-loan-cash-advance

Online Lenders to Pay $21 Million to Settle FTC’s Largest Payday Lending Case

Two payday lending companies have settled Federal Trade Commission charges that they violated the law by charging consumers undisclosed and inflated fees. Under the proposed settlement, AMG Services, Inc. and MNE Services, Inc. will pay $21 million – the largest FTC recovery in a payday lending case – and will waive another $285 million in charges that were assessed but not collected.

Mortgage-Form

CFPB Hits Wells Fargo and JPMorgan Chase for Mortgage Title Kickbacks

The Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General announced Thursday that they have taken action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they participated in with Genuine Title, a now-defunct title company. The Bureau and Maryland also took action against former Wells Fargo employee Todd Cohen and his […]