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	    <dc:date>2008-08-06T09:55:06-07:00</dc:date>
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						<title> Executive Bio: David Powell</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-david-powell</link>


						<description>David T. Powell was admitted to the bar in 2003 in Ohio. He received his education from Youngstown State University (B.S., 1998); Youngstown State University (M.S., 2000), Ohio State University (J.D., 2003). (Resident, Columbus Office). &lt;br /&gt;</description>
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						<dc:date>2009-11-06T08:11:00-07:00</dc:date>
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						<title> Executive Bio: Daniel C. Wolters</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-daniel-c-wolters</link>


						<description>Daniel C. Wolters was admitted to the bar in 2003 in Ohio. He received education from the University of Notre Dame (B.A., 1997); University of Michigan (M.S.W., 1998); Case Western Reserve University School of Law, (J.D., 2003). &lt;br /&gt;</description>
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						<dc:date>2009-11-06T08:11:00-07:00</dc:date>
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						<title> Executive Bio: John S. Shelley</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-john-s-shelley</link>


						<description>John S. Shelley was admitted to the bar in 2003 in Ohio. He received his education from Vassar College (B.A., 1997); Case Western Reserve University, (J.D., 2003). &lt;br /&gt;</description>
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						<dc:date>2009-11-06T08:11:00-07:00</dc:date>
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						<title> Executive Bio: Sarah A. Veith</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-sarah-a-veith</link>


						<description>Sarah A. Veith was admitted to the bar in 2002 in Ohio and in 2003 in Kentucky. She received her education from Furman University (B.A., 1999); Salmon P. Chase College of Law (J.D., 2002). (Resident, Cincinnati Office). &lt;br /&gt;</description>
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						<dc:date>2009-11-06T08:10:59-07:00</dc:date>
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						<title> Executive Bio: Elaine K. Gladman</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-elaine-k-gladman</link>


						<description>Elaine K. Gladman was admitted to the bar in 2001 in Ohio and in 2005 in Indiana. She received her education from Bowling Green University (B.A.,1997 ); University of Cincinnati (J.D., 2001). (Resident, Columbus Office). &lt;br /&gt;</description>
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						<dc:date>2009-11-06T08:10:59-07:00</dc:date>
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						<title> Executive Change: Aspect Names New Executive Leadership to Drive Companys Unified Communications Strategy</title>
						<link> http://www.insidearm.com/go/arm-news/executive-change-aspect-names-new-executive-leadership-to-drive-company-s-unified-communications-strategy</link>


						<description>&lt;p&gt;CHELMSFORD, Mass. &amp;ndash; &lt;a title=&quot;Aspect&quot; id=&quot;z3_r&quot; href=&quot;http://www.searchreceivables.com/search?qgeneral=%22Aspect+Software%22&amp;amp;searchtype=c201_p465s688_s691&quot;&gt;Aspect&lt;/a&gt;, a unified communications (UC) solutions provider, today announced it has appointed new executive leadership to oversee the company&amp;rsquo;s unified communications strategy and marketing initiatives. Andy Bezaitis is now the senior vice president of product management and Laurie Cairns has joined the company as the senior vice president of marketing.&amp;nbsp;       &lt;/p&gt;&lt;p&gt;&amp;ldquo;This is an energizing time at Aspect because of the depth and breadth of our unified communications software and services offerings and the value they can bring to organizations, and I am confident that these new appointments will further our momentum in the marketplace,&amp;rdquo; said Jim Foy, president and chief executive officer, Aspect. &amp;ldquo;In her role, Laurie will focus on supporting our revenue objectives with innovative strategies and impeccable program execution. Andy is spearheading product planning to ensure optimal alignment with the business goals of our customers&amp;rsquo; needs and with the emerging role of unified communications in the contact center and across the enterprise.&amp;rdquo;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Bezaitis brings more than 20 years of leadership experience to his new role. In this position, Bezaitis will oversee a product management team responsible for driving UC product enhancements through research, analysis, customer engagement, competitive intelligence and field communication. He continues acting as the company&amp;rsquo;s primary liaison to Microsoft. Before joining Aspect, he was the senior vice president of business development at Cantata Technology.&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Cairns brings more than 25 years of marketing and brand expertise to Aspect. Her new responsibilities as senior vice president include driving marketing initiatives and brand strategy to further Aspect&amp;rsquo;s leadership in providing unified communications solutions for enterprises and their contact centers. Laurie&amp;rsquo;s career includes the formation and executive management of LEC, an integrated branding agency founded in 1986. She holds a business process patent in internet promotions, and is the marketing committee chair of Lumity, a nonprofit organization that leverages information technology. She brings extensive experience in both software and communications, and has worked closely with Aspect on strategy, messaging and demand creation for nearly ten years. &amp;nbsp;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;u&gt;About Aspect&lt;/u&gt;&lt;br /&gt; Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps more than two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications. For more information, visit &lt;a title=&quot;www.aspect.com&quot; id=&quot;lutm&quot; href=&quot;http://www.aspect.com/&quot;&gt;www.aspect.com&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;h3 align=&quot;right&quot;&gt;&lt;strong&gt;&lt;a title=&quot;&amp;lt;&amp;lt;&amp;lt; Return to Newsletter&quot; id=&quot;msz.&quot; href=&quot;../../newsletters/armInsider.html&quot;&gt;&amp;lt;&amp;lt;&amp;lt; Return to Newsletter&lt;/a&gt;&lt;/strong&gt; &lt;br /&gt;&lt;/h3&gt;</description>
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						<dc:date>2009-11-04T08:13:58-07:00</dc:date>
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						<title> Executive Change: F.H. Cann &amp; Associates Adds Walter Steele as COO</title>
						<link> http://www.insidearm.com/go/arm-news/executive-change-f-h-cann-and-associates-adds-walter-steele-as-coo</link>


						<description>&lt;p&gt;F.H. Cann &amp;amp; Associates (&amp;ldquo;FHC&amp;rdquo;), a full service debt collection and receivables management firm, located just outside Boston, MA announced today that it has hired Walter Steele as its new Chief Operating Officer. As COO Walter brings decades of Recovery, Default Prevention, Portfolio Management, and Optimization experience to the organization. By extension, that vast knowledge base will now be directly translated into the collection efforts dedicated to the performance of every strategic business partner&amp;rsquo;s financial portfolio. Walter brings to FHC a long proven track record of highly successful performance in all aspects of the credit and collection industry. He is a Certified Black Belt in Six Sigma process improvement coupled with more than 20 years experience ranging in Financial Services, Energy, and Retail collection sectors. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;Walter recently served as Director of Collections and Default Prevention at the publicly traded First Marblehead Corporation (FMD). In his role at First Marblehead, Walter was directly responsible for the Default Prevention performance of significant Private Student Loan portfolios on behalf of many of our nation&amp;rsquo;s largest Private Student Loan Trusts as well as some of the largest and most prestigious world wide banks. In this role Walter additionally served as a member of The Portfolio Management Senior Leadership Group responsible for developing strategy and implementation of business development initiatives. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;Prior to Walter&amp;rsquo;s time with First Marblehead, he served as the New England Region Collections Manager for JP Morgan Chase Bank&amp;rsquo;s Custom Finance Division. In this role he directly contributed to the first New England region footprint of BankOne, which subsequently became JP Morgan Chase Bank through merger. At BankOne and Chase Walter directly managed the New England Region Custom Finance Collections Division as well as served as a member of the management leadership team for the New England Region Custom Finance Division. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;&amp;ldquo;Walter&amp;rsquo;s vast industry experience and long list of process improvements has optimized collection portfolios for some of the largest and most impressive financial institutions. To be able to leverage his industry knowledge on behalf of our clients is a true strategic advantage for FHC.&amp;nbsp; Walter is an expert in custom portfolio management strategies and the implementation of process improvements to maximize recoveries. Bringing Walter on board is a tremendous win for all involved, &amp;rdquo; said Frank H Cann, Jr., President and CEO of F.H. Cann and Associates. &lt;br /&gt;&lt;/p&gt;&lt;p&gt;&amp;ldquo;I cannot put into words how excited I am to join the leadership team at FHC and be given the opportunity to directly contribute to the future success of such a dedicated organization. This company is filled with people who are committed to providing our clients with the highest level of service. We truly have the staff, the ability, and opportunity, to do some really special things&amp;rdquo; said Walter Steele, COO, F. H. Cann and Associates. &lt;br /&gt;&lt;br /&gt;He continued, &amp;ldquo;By blending our collective experience, FHC has positioned itself to take full advantage of the next evolutionary step in the ARM Industry. The future of the ARM industry is all about &amp;ldquo;value add&amp;rdquo; for a client. It is about providing clients exceptional value in a full suite of Receivables Management services. It is about how we are able to customize everything we do for our client&amp;rsquo;s optimal performance. These are the tactical advantages we provide to our clients&amp;rdquo;. &lt;br /&gt;&lt;br /&gt;FHC specializes in building strategic relationships with clients at every level of their financial portfolio&amp;rsquo;s delinquency lifecycle. Walter added, &amp;ldquo;Our goal is to not simply optimize our internal processes for performance, but also provide services to optimize our client&amp;rsquo;s internal processes for performance as well. It is a true partnership with our clients. At the end of the day, it is all about our commitment to exceed every client&amp;rsquo;s expectations and the ability to produce exceptional results in all aspects of the collections lifecycle&amp;rdquo;. &lt;br /&gt;&lt;br /&gt;F.H.Cann and Associates is a full service debt collection and receivables management firm providing services for Recovery, Default Prevention, and Receivables Management Consulting. FHC is licensed and bonded in all fifty states.&amp;nbsp;&amp;nbsp; &amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;&lt;p class=&quot;MsoNormal&quot;&gt;       &lt;/p&gt;       &lt;div align=&quot;right&quot;&gt;&lt;h3&gt;&lt;strong&gt;&lt;a title=&quot;&amp;lt;&amp;lt;&amp;lt; Return to Newsletter&quot; id=&quot;cdwo&quot; href=&quot;../../newsletters/armInsider.html&quot;&gt;&amp;lt;&amp;lt;&amp;lt; Return to Newsletter&lt;/a&gt;&lt;/strong&gt;&lt;/h3&gt;&lt;/div&gt;</description>
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						<dc:date>2009-11-03T07:59:14-07:00</dc:date>
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						<title> Executive Bio: Brian C. Block</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-brian-c-block</link>


						<description>Brian C. Block was admitted to the bar in 2003 in Ohio. He received his education from Indiana University (B.A., 2000); Cleveland State University Marshall School of Law (J.D., 2003). &lt;br /&gt;</description>
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						<dc:date>2009-11-03T07:58:42-07:00</dc:date>
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						<title> Executive Bio: Melissa A. Hager</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-melissa-a-hager</link>


						<description>Melissa A. Hager was admitted to the bar in 2000 in Ohio. She received her education from Miami University (B.A., English/Journalism, 1997); University of Toledo (J.D., 2000). &lt;br /&gt;</description>
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						<dc:date>2009-11-03T07:58:42-07:00</dc:date>
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						<title> Executive Bio: Nevenka Pavlovic</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-nevenka-pavlovic</link>


						<description>Nevenka Pavlovic was admitted to the bar in 2000 in Ohio; 2008 in New York. He received his education from the University of Cincinnati (B.A., 1996); Ohio Northern University (J.D., 1999). &lt;br /&gt;</description>
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						<dc:date>2009-11-03T07:58:42-07:00</dc:date>
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						<title> Executive Bio: Lindsey I. Hall</title>
						<link> http://www.insidearm.com/go/arm-news/executive-bio-lindsey-i-hall</link>


						<description>Lindsey I. Hall was admitted to the bar in 2002 in Ohio. He received his education from Cleveland State University (B.A., Political Science, 1999); Cleveland-Marshall College of Law (J.D., 2002). &lt;br /&gt;</description>
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						<dc:date>2009-11-03T07:58:42-07:00</dc:date>
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