Healthcare

Apollo Health Street to Provide Accounts Receivable Management for St. Marys Health System of Evansville, Indiana

2010-03-19T06:39:54-07:00

CONSHOHOCKEN, Pa.-- Apollo Health Street, a developer of world-class solutions that tackle healthcare’s toughest financial and IT challenges, announced today a new agreement with St. Mary’s Health System of America, Inc. of Evansville, Indiana.

Using technologies proven to streamline the revenue cycle and Apollo’s experienced billing platform managers, St. Mary’s core goal is to improve the aging of third party accounts receivable. The partnership, spanning the next 12 months, includes evaluating an estimated 3,200 claims per month.

“Our process-driven staff ensures the best use of tools, and effective and comprehensive follow-up of third party accounts,” said Bill Colgan, executive vice president of hospital services for Apollo. “Our goal at St. Mary’s is to accelerate cash recoveries, improve the appeals process and gain feedback and correct internal issues that are causing delays in payment.”

According to Colgan, this is not only a cost-saving process, but also a cash improvement plan that will guarantee uninterrupted high-quality accounts receivable management.

“We appreciate Apollo’s use of proprietary and best-of-breed technology to ensure delivery of the tailored results that will improve our bottom line,” said Barbara Clayton, vice president of revenue cycle and managed care at St. Mary’s. “Apollo’s commitment to process management and customer service was absolutely the right fit for us.”

Added Andrew DeVoe, CEO for Apollo Health Street: “At Apollo, we never lose sight of the goal of effective Third Party Solutions - increased cash collections and reduced days in A/R. We are looking forward to working with St. Mary’s and helping them reach their revenue goals.”

About St. Mary’s
St. Mary’s, a member of Ascension Health, is a faith-based health ministry serving communities in Indiana, Illinois and Kentucky. With a medical staff of more than 805 physicians, St. Mary’s specializes in cardiac, surgical, orthopedic, rehabilitation, neurosciences, women’s, children’s and emergency and trauma services. For more than 135 years, St. Mary’s has been guided by its mission of serving all persons, with special attention to those who are poor and vulnerable.

For more information, please access our website at www.stmarys.org.

About Apollo Health Street
Apollo Health Street partners with the nation’s leading hospitals and healthcare organizations to achieve healthcare’s True Return – the financial strength to offer excellent patient care today and tomorrow. Enhancing our clients’ team and resources, Apollo Health Street develops tailor-made, world-class solutions to tackle healthcare’s toughest financial and IT challenges. Our solutions combine award-winning customer service with healthcare domain expertise, sophisticated technology and global resources.

Apollo Health Street provides customized strategic support services to more than 170 healthcare partners throughout the nation. Headquartered outside Philadelphia, Apollo Health Street has seven operational centers of excellence strategically located throughout the United States. For more information about Apollo Health Street call 1.800.350.5781 or visit www.apollohealthstreet.com.

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AHA Seeks Changes to IRS Form Detailing Charity Care, Debt Collection Practices

2010-03-19T06:37:22-07:00

The American Hospital Association is asking the Internal Revenue Service to modify its new reporting form for non-profit hospitals – just one year after hospitals first began complying with the new mandate. The trade group says the Schedule H that non-profit hospitals must complete in its entirety for the 2009 tax year does not fully reflect all the community benefit provided by multi-hospital systems.

Melinda Hatton, AHA’s senior vice president and general counsel said in a letter requesting a meeting with the IRS that nearly 60 percent of nonprofit hospitals are part of systems. She told insideARM that a study AHA commissioned from the Urban Institute found that nonprofit multi-hospital systems will face consequential reporting issues because many will file multiple and seemingly unconnected Schedule H forms.

Specifically, Hatton said that Schedule H can’t show all the free and discounted services provided by non-profit multi-hospital systems because it requires hospitals to file under a single employer identification number. Hatton said most hospital systems use more than one EIN and the IRS requirement that hospitals use one EIN provides no way to connect contributions and subsidies a hospital makes to another hospital in the system.

“Not even the IRS has a way to match up the separate filings so it can get a view of what the systems are doing in their entirely,” Hatton said.

Hatton said Schedule H requirements for reporting revenue also can distort the amount of community benefit provided by a hospital because the form groups hospitals revenues in with other revenue-generating business owned by the system such as pharmacies and skilled nursing practices that do not have a community benefit requirement. She said the aggregated revenues may make a hospital’s community benefit appear less than it is.

The addition of Schedule H to Form 990 for tax-exempt organizations stems largely from Iowa Sen. Charles Grassley’s demand that non-profit hospitals disclose more detail about their charity care and debt collection practices. Grassley and critics of the tax breaks non-profit hospitals receive have questioned if non-profit hospitals provide enough free and discounted care to warrant the billions in tax breaks they receive each year.

For the 2008 tax year, non-profit hospitals were only required to complete the facilities section of Schedule H. For the 2009 tax year, all non-profit hospitals must complete all sections of the Schedule H form, which also requires detailed information about charity care and discounted care, how hospitals govern and compensate directors, key employees and independent contractors. The IRS said it will make the information provided available to the public.

Hatton said AHA is not seeking the changes to Schedule H because it is concerned that some hospitals are in jeopardy of losing their tax-exempt status. She said AHA wants the changes because it does not provide an accurate picture of the community benefit non-profit hospitals provide in their community.

Kaulkin Ginsberg Analyst Michael Klozotsky said it is understandable that hospitals wouldn’t like anything that downplays the publicity that comes around their good news. He said hospitals likely fear that in the current environment where consumers are hyper sensitive about health care costs, any misinformation that stems from the tax reporting process could damage their relationship with their communities.

“Even folks who are not in favor of health care reform agree health care costs are spiraling out of control,” Klozotsky said. “(The reporting requirements) absolutely complicates what are already difficult relationships in communities given the current focus on health care.”

IRS Spokesman Eric Smith said reporting forms often are revised because of changes to the law or feedback from users. He said that any changes must take into consideration what the law requires and the agency's administration role.

Hatton said the IRS has been amiable to AHA’s request for a meeting and is trying to schedule a date. Though she knows that changes, if any, would not come in time for the 2009 tax filing year, Hatton said the easy fix to capture all community benefit by non-profit hospitals would be to allow systems to file a single Schedule H form.

“One form solves the problem about cross subsidiaries. But we are open to any good ideas,” she said.

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Ontario Systems Announces Strategic Alliance with State Collection Service, Inc.

2010-03-17T06:42:46-07:00

MUNCIE, Ind.-- Ontario Systems, a leading provider of accounts receivable and revenue cycle management solutions for collection and health care industries, announces a partnership with State Collection Service, Inc. (State), a nationally recognized firm focused on providing accounts receivable management and collections solutions to healthcare providers. With the partnership, State will utilize Ontario Systems’ Artiva Healthcare 5.0 platform to help expand their Extended Business Office (EBO) line and Revenue Cycle Outsourcing (RCO) business, ultimately enabling the company to offer healthcare organizations a full spectrum of infrastructure, application and business process solutions.

“Based on our extensive market research and experiences working with Ontario Systems since 1990, we know that Artiva Healthcare is the best solution available, enabling State to offer services that augment healthcare organizations’ in-house collection activities,” said Tom Haag, President and CEO, State Collection Service. “Artiva Healthcare enables us to not only eliminate costly IT development and improve insurance follow-up capabilities, but it also provides State with the technology to grow with our clients. This ultimately translates into us being able to offer a more integrated and innovative solution that best helps healthcare organizations meet their tactical and strategic objectives.”

With more than sixty years experience, State has implemented a range of business solutions designed to increase healthcare accounts receivables. To complement their traditional debt recovery services, State designed their Extended Business Office (EBO) line to help process accounts prior to write-off or referral to a third party collection agency. With this partnership, State will implement Ontario System’s Healthcare 5.0 platform, which provides functionality for pre-registration, third-party payer follow-up, self-pay, financial assistance and vendor management.

“Whether the need is a short-term, customized project or long-term revenue cycle outsourcing, combining State’s best-in-people with Ontario’s best-in-technology creates a powerful offering for healthcare organizations,” said Tony Reisz, CEO, Ontario Systems. “As hospitals become more concerned about revenues dropping, being understaffed or the backlogs that won't go away, State Collection Service’s RCO enables them to reduce days outstanding, optimize efficiency and productivity, all while increasing cash collections. The partnership makes the most modern world-class business and IT infrastructure widely available, ultimately removing barriers for healthcare organizations of all sizes to adopt leading edge infrastructure for their business.”

Ontario Systems’ Artiva Healthcare is an integrated database extension that adds enhanced collection functionality to the hospital’s patient accounting system. This integration provides managers with the financial transparency they need to make better financial decisions, improve account representatives’ efficiency, and significantly reduce the losses and challenges associated with large volumes of complicated insurance and government claims.

About Ontario Systems
Founded in 1980, Ontario Systems, LLC, is a leading provider of revenue cycle and collection management solutions for the health care and accounts receivable management industries. The company’s customers are among the nation's top 100 hospitals and health centers. More than 55,000 representatives in more than 500 locations – including nine of the top 10 U.S. collections firms – use Ontario Systems software and services. More information, call 800-283-3227 or visit www.ontariosystems.com.

About State Collection Service, Inc.
Founded in 1949, State Collection Service, Inc. is a nationally recognized firm focused on providing accounts receivable management and bad debt collection solutions to organizations across various industries. Headquartered in Madison, Wisconsin, State Collection Service’s primary focus remains on providing complete revenue cycle solutions to healthcare providers. More information, call 800-477-7474 or visit www.statecollectionservice.com.

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Maxwell, Turner & Associates Expands Medical Collections Department

2010-03-15T06:56:16-07:00

Fresno, CA - Maxwell, Turner & Associates, Inc. a financial recovery institute in Fresno California announces an expansion of its already robust Medical Collections Department.

Faced with the high cost of medical malpractice insurance, expensive pharmaceuticals, qualified clinical and administrative personnel, office leases, and lagging medical insurance claims, twenty-first century docs need professional help to collect payment for services rendered.

In the complex world of medical billing, collecting debts can be very difficult. Medical debt collection is complex because of the number of agencies often involved including insurance companies, Medicare, Medicaid, and the patient. For the average doctor's office or dental facility, hiring a full staff of collection professionals may be necessary, but can be too costly of an option to consider. This is where Maxwell, Turner & Associates, Inc. can help.

Maxwell, Turner & Associates is doubling the size of its existing Medical Collections staff in an effort to meet the growing demand for recovery in an ailing industry. More phone reps, more medical billing training, more more MORE!

Don't forget about a debt or give up in pursuing the payment on a debt due to the complexity of medical debt. Let Maxwell, Turner & Associates, Inc. help you through education, guidance, and specific consultation services regarding medical debt collection options. Medical debt is bad for your financial health and should be treated with the best care available. MTA can provide you with quality services in recovering unpaid medical debts.

Who Are They For? A range of medical facilities often require the help of collections professionals. This includes:

Hospitals
Clinics
Physicians
Dentists
Chiropractors
Urgent Care facilities
Ambulatory and EMS facilities

They also often require a range of collection account types. Workers compensation claims, patient responsibility claims and accounts, insurance follow up and pre-collection help is available. Each type of account requires a unique set of practices to get the debts paid.

Medical Clients aren't "immune" to this economy. They need help too!

To learn more about their expansion or to read up on all things financial recovery related, please visit Maxwell, Turner & Associates, Inc on the web at : www.maxwellturner.com

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Top 30 Things to Do at EXPO 3.0

2010-03-11T03:02:08-07:00

Please note: links to the booths will not work until Tuesday, February 16, 2010 at 9am est.

Learn

Expert predictions at Kaulkin Ginsberg’s State of the ARM Industry webinar – 1 PM ET in the Webinar Center

Changes affecting the healthcare market in the Spotlight on Healthcare Collections webinar – 10 AM ET in the Webinar Center

2009 ARM M&A activity and what to expect in 2010 – 2 PM ET in the webinar center

The latest on ARM industry legislation with Rozanne Anderson, Mike Ginsberg, Adam Peterman, and Patrick Lunsford – 3 PM ET in the Webinar Center.

20 things about the credit card collection market like you’ve never heard before, in Pardon the Interruption, – 11:30 AM in the webinar center

12 AR Best Practices Essential to Every Organization – a white paper available at The Accounts Receivable Network booth

Five Ways to Improve Your Collection and Recovery Rates: key guidelines for the integration of C&R systems, networked communications and analytics to help you achieve better results – at the FICO booth

The Top 100 Movers and Shakers in the UK credit industry - Download this popular supplement at the Credit Today booth

Solving the Blended Challenge: Controlling your highest value calls to maximize recoveries – a free whitepaper available at the LiveVox booth

“10 Ways to Save on Your Mail Costs in 2010” and “10 Questions to Ask Every Letter Vendor” – two tip sheets that could save you thousands of dollars, available at the DANTOM Systems booth

Collection laws for all 50 states – a complimentary summary available at the National List of Attorneys booth

Free portfolio estimator tool – download it at Senex’s booth

Brand new charts comparing employee satisfaction in collections vs. firms nationwide, plus data about what makes a Best Place to Work in Collections– in your Briefcase

Primer on the legislative agenda facing Congress and the ARM Industry in 2010 – in your Briefcase

Win

Netbooks, premium research, free job postings, and more -- random tokens of appreciation throughout the day from insideARM

$100 AMEX Card – register at The Edge Consulting booth

Canon 10 MP digital camera - Stop by CR Software’s booth to learn about Titanium Ore and be entered to win

Apple iPod Touch 8GB - Visit the Teleperformance/Alliance One booth and enter to win

$50 AMEX gift card - Visit LiveVox’s booth and get a chance to win

AMEX $100 Gift Card - Drop by the Southwest Credit booth for the chance to win

and discover who referred the most attendees to EXPO 3.0 and will win the grand prize of a free Dell netbook from insideARM.

Network

Healthcare analyst Michael Klozotsky will host a live Q&A – 10:30 AM ET at the Kaulkin Ginsberg booth

Interior Concepts president David Kendrick will chat live about “Furniture & Site Design for the New Decade” --10:30 AM ET or 2 PM ET at the Interior Concepts Booth

Phillips & Cohen president & general counsel Howard Enders will chat live about “Deceased Care in Today’s ARM Market” - 12:30 PM ET at the Phillips & Cohen Booth

Industry M&A experts Mark Russell and Michael Lamm will answer your questions – 2:45 PM ET at the Kaulkin Ginsberg booth

Weltman, Weinberg & Reis managing partner Alan Weinberg will chat about “The New Kind of Debtor: Why Please and Thank You Just Doesn’t Work Anymore” – 4 PM ET at the Weltman Weinberg & Reis booth

Greystone Alliance president Tony Frisicaro and chief operating officer Rick Corica will be available to chat all day at the Greystone Alliance booth

Senex President and VP of Sales and Marketing will be available to chat all day at the Senex booth

Zenith Acquisition’s CEO, CFO or Director of Client Relations will be available to chat about upcoming debt sales and recovery projects – all day at the Zenith Acquisition booth

…and as a Bonus, View Hot Videos at these Booths!

Stephanie Eidelman is the publisher of insideARM.com and also oversees all operations for Kaulkin Ginsberg. She has more than twenty years of experience in operations management and consulting, both for start-ups and large established firms. She can be reached at 240-499-3806 or by email.

Numbers from the ARM Industrys First Virtual Trade Show

2010-03-11T03:02:08-07:00

The accounts receivable management industry’s first virtual exhibit hall -- insideARM’s EXPO 3.0 -- turned a once daunting task into a Jetsons-like experience for more than a thousand ARM professionals.

EXPO 3.0 is a free-to-the-attendee tradeshow that allows exhibitors and visitors the opportunity to network with fellow peers from their desktop computers.

The show opened on February 16, 2010 and ran all day, with exhibitors manning their booths with staff. Over 1,000 people attended and spent more than 5,916 hours visiting 10,249 areas and downloading 5,372 information files from 58 booths.

One attendee commented, “I was amazed that you could do something like that online, as if you were actually there.”

But even those that were not able to log on the day of the event still have a chance to participate. The unique electronic platform allows booths to remain open for another three months. Visitors can browse exhibitor offerings and download information even if there is not a representative to directly interact with.

“I am glad to see we will still have access to the site, one day just wasn’t long enough,” an exhibitor noted.

In addition, five educational webinars were conducted throughout the day -- “State of the ARM Industry,” “Spotlight on Healthcare Collections,” “M&A in the ARM Industry: Activity and Trends,” “ARM Legislative & Regulatory Update” and “Pardon the Interruption: Credit Card Collections” -- are still available at the webinar center.

“Excellent initiative,” another attendee commented on a follow-up survey by insideARM.

Exhibitors averaged 87 visits each on the opening day. One pleased exhibitor commented, “Two words...VERY IMPRESSIVE!!!”

EXPO 3.0 can still be accessed, for free, until May 16, 2010. Returning visitors can simply log in at http://www.insidearm.com/expo/ to access the exhibitions and webinars; new visitors can quickly register at the same link.

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MedAssets Inks Agreement for National Hospice Provider to Implement its Revenue Cycle Management Solutions

2010-03-10T07:51:09-07:00

MedAssets announced today that Dallas-based Odyssey HealthCare, Inc., one of the largest providers of hospice care in the United States, has signed a multi-year agreement to use MedAssets' Web-based revenue cycle management solutions to improve cash flow and business office efficiency and to ensure reimbursement integrity.

Odyssey HealthCare operates 89 facilities across 30 states. Odyssey selected MedAssets based on the Company's flexibility to serve a non-acute provider with solutions that drive efficiency. Odyssey will employ MedAssets' claims management product suite, in addition to its denial management and receivables management solutions.

"MedAssets offered the solutions to meet the needs of our unique business model," said R. Dirk Allison, Senior Vice President and Chief Financial Officer at Odyssey Health. "By using the MedAssets solutions, we hope to realize additional financial improvement and optimize cash flow along with increased visibility into our revenue cycle functions."

Rand Ballard, MedAssets' chief operating officer and chief customer officer, stated, "Our agreement with Odyssey illustrates the flexibility of MedAssets solutions. Our products help drive financial improvement for all types of healthcare organizations, from large integrated delivery networks to non-acute providers like Odyssey with facilities spread across the country."

About Odyssey Health
Based in Dallas, Texas, Odyssey HealthCare (NASDAQ: ODSY) is one of the largest providers of hospice care in the country in terms of both average daily patient census and number of locations. Odyssey seeks to improve the quality of life of terminally ill patients and their families by providing care directed at managing pain and other discomforting symptoms and by addressing the psychosocial and spiritual needs of patients and their families.

About MedAssets
MedAssets (NASDAQ: MDAS) partners with healthcare providers to improve their financial strength by implementing integrated spend management and revenue cycle solutions that help control cost, improve margins and cash flow, increase regulatory compliance, and optimize operational efficiency. MedAssets serves more than 125 health systems, 3,300 hospitals and 40,000 non-acute care healthcare providers. For more information, go to www.medassets.com.

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Concuity Wins New Revenue Cycle Management Customer With ClearContracts

2010-03-09T07:46:00-07:00

VERNON HILLS, Ill. -- Concuity, A Healthcare Division of Trintech, Inc. (Nasdaq:TTPA), and a leading provider of Revenue Cycle Management technology and services, announced today that it has secured a contract for the implementation of Concuity's Revenue Cycle products to one of the largest not-for-profit healthcare systems in Texas. Based in Houston, the provider organization serves the greater Houston area with over 10 hospitals, a large network of affiliated physicians and numerous specialty programs and service.

Over the next 3 years, Concuity's ClearContracts solution will be utilized by the entire organization to help improve payer compliance, reduce payer payment errors, and ensure accurate management reporting.

Paul Byrne, President of Trintech and its Healthcare Business Group commented, "Concuity is pleased that it has secured this relationship and continues to expand its growing presence in the Texas market.

Additionally, this customer win solidifies Concuity as the vendor of choice for large multi facility providers with large, complex payer relationships."

About Concuity
Founded in 2000 by a group of healthcare industry visionaries, and now a division of Trintech, Concuity improves its customers' bottom line performance by delivering targeted revenue recovery solutions, including ClearContracts(TM), that ensure accurate claims reimbursement, improve workflow and payment collection, streamline contract negotiations, optimize cash flow and profitability, and ensure accurate implementation and compliance.

Concuity's rich industry knowledge and market-focused technology solutions and services empower your organization to identify and then eliminate systemic issues that cause revenue inefficiencies. The result is a significant return on investment with long term sustainable improvement in revenue and profitability for our clients. For more information, call 866.342.4636 or visit www.concuity.com.

About Trintech Group
Trintech Group Plc (Nasdaq:TTPA) is a leading global provider of integrated financial governance, risk management, and compliance software solutions for commercial, financial, and healthcare markets.

Trintech's recognized expertise in reconciliation process management, financial data aggregation, revenue and cost cycle management, financial close, risk management, and compliance enables customers to gain greater visibility and control of their critical financial processes leading to better overall business performance.

For more information on how Trintech can help you increase confidence in business performance and reduce financial risk, please contact us online at www.trintech.com or at our principal business office in Addison, Texas, or through an international office in Ireland, the United Kingdom, or the Netherlands.

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NCO Group Announces Expansion of Its Healthcare Remittance Processing Service Solution

2010-03-05T07:46:49-07:00

HORSHAM, Pa. -- NCO Group, Inc. (NCO), one of the nation's largest providers of business process solutions, announced the expansion of its Healthcare Remittance Processing Service solution.

NCO's Remittance Processing Service solution is a time-saving strategy that increases proficiency and productivity. This system automates the process of depositing, posting and managing patient payments. This method allows providers to process patient payments and related communications more efficiently, while maximizing staff time. As a result, NCO's Remittance Processing Service allows hospitals to get paid faster while reducing costs and eliminating most errors.

With NCO's Remittance Processing Service solution, hospital staff will no longer need to spend time processing mail, posting patient payments or creating banking documents. This process automatically posts payments to the patient billing system and drastically improves timeliness and efficiencies.

In today's changing healthcare environment, self-pay dollars continue to drive an increasing portion of hospitals' cash. In 2009, NCO's Payment Processing department handled over 12 million payment transactions with an associated dollar amount of $3.7 billion. The increased influx of patients' payments received in the mail is vital to a hospitals' business. This increased volume is costly to manage and the potential human error in processing the payments can result in various payment-posting errors and subsequent billing mistakes.

"NCO continuously strives to simplify business processes and exceed the expectations of our clients," commented NCO COO Steve Leckerman. "The expansion of our Healthcare Remittance Processing Service solution is essential and extremely beneficial in today's healthcare environment."

About NCO
NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services to over 100 offices throughout North America, Asia, Europe and Australia.

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Connance Vendor Management Platform Extended To Hospitals Professional Billing Activity

2010-03-04T07:24:59-07:00

Waltham, MA – Connance, Inc., a leading provider of business office self-pay solutions, today announced the extension of its innovative vendor management solution, Agency Manager, to include Professional Billing, also known as Physician Billing. Connance® Agency Manager, a web-based platform that monitors and administrates day-to-day vendor activity, provides better visibility and control to improve yields, streamlines operations and creates a better patient experience after treatment. The addition of the Professional Billing Module enables providers to use a single platform for managing both hospital and physician outsourced collection processes.

Collecting revenue from hospital-owned physician practices is an increasingly important business office activity, as the reported percentage of physicians employed directly by hospitals increased from 25 percent in 2002 to 37 percent in 2008. The expanding number of hospital-employed physicians is creating a significant business office challenge, as the physician billing and collection process is fundamentally different than that for hospital bills. Physician billing operates under different timelines, policies and procedures relative to hospital billing. For those operations that use outsourced solutions, physician bills tend to have their own vendor network and the growth in value of physician bills is effectively doubling their vendor management challenge.

By extending the Connance Agency Manager platform to physician billing vendors, hospitals can gain the same benefits they currently realize on hospital bills including daily visibility to collection activity, automated reconciliation for inventory and invoices, streamlined communication and exception processing. In a time of proliferating IT systems, combining vendor management for hospital and physician billing on the same platform also means that business office and IT teams have a single management system for all their outsourced processes.

Vendor management efforts that include Agency Manager are enabling clients to realize as much as 30 percent cash improvement not including reductions in IT maintenance expenses and general administrative costs. The new physician module builds on this foundation.

“Over the years, hospitals have outsourced many activities in their business offices related to the collection of self-pay revenue and older or smaller managed care bills. Agency Manager has shown itself to be a valuable management tool in the outsourcing process, delivering value for both providers and vendors,” Steve Levin, CEO of Connance. “One of our early Agency Manager adopters realized that physician billing had grown into a significant business office challenge and was an area needing major improvement. With their support and insight, we added Professional Billing to Agency Manager and the benefits have been significant and immediate.”

About Connance, Inc.
Connance addresses the cash flow issues facing the healthcare business office on a daily basis, particularly relating to self-pay. Patient-responsible revenue, already one of the fastest growing and hardest to collect revenue in the business office, is becoming more complex with increased scrutiny regarding charity eligibility and patient treatment during collection. Connance Scoring products optimize self-pay collection efforts by prioritizing, segmenting and focusing activities for improved cash collection. Connance Agency Manager, a web-based platform, monitors and administrates day-to-day vendor activity, providing unmatched visibility and control over outsourced vendors. Combining FICO’s world class technology and the experiences of leading healthcare networks, Connance's products are bringing new ideas to hospital business offices. Connance is headquartered in Waltham, MA. For more information visit www.connance.com or call (781) 577-5000.

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Executive Change: Acclaim Radiology Management Names Wendy Lomers Chief Financial Officer

2010-02-26T07:21:30-07:00

Longview, TX – Acclaim Radiology Management, an industry leader in radiology revenue cycle management, is pleased to announce the appointment of Wendy Lomers as the organization’s Chief Financial Officer. Lomers will join Acclaim on March 1, 2010.

“Wendy Lomers is a radiology veteran, whom we have admired for many years,” said Cindy Pittmon, Acclaim founder and President. “Her extensive experience in financial analysis, staff development, managed care negotiations, imaging center analysis, and reporting will be a valuable asset to our organization. We are particularly excited that our clients will benefit from Wendy’s experience and expertise in radiology practice management as well.”

Wendy Lomers is a certified public accountant and holds a Master’s degree in management. She has over 25 years experience working with medical and radiology practices as a CPA, CFO, and an Executive Manager.

Prior to joining Acclaim, Lomers served as Administrative Director for Radiology Associates of San Antonio, where she was responsible for strategic planning and management of a multi-hospital based practice, nine wholly owned imaging centers, a Texas based teleradiology practice, as well as a not-for profit breast imaging foundation.

Currently serving on the Radiology Business Management Association’s (RBMA) Finance Committee and Managed Care Task Force, Lomers is also active in the Texas RBMA Chapter, having the privilege of serving several terms as President.

“I have enjoyed and am proud to have worked with Wendy Lomers over the years. I knew I could always rely on her advice, intelligence, integrity and sense of humor. I know your new co-workers will value and respect your leadership and integrity as much as I have,” said William Sullivan, M.D.

About Acclaim Radiology Management
Acclaim Radiology Management is an industry leader in radiology revenue cycle management offering innovative, effective, and personalized practice management solutions. Acclaim allows radiologists to focus on their practice, not their business office. With offices in Texas and Hawaii, Acclaim’s clients represent the full spectrum of hospital and imaging center-based radiology practices. Acclaim’s Acceleration Technology and unique automation is used at each step of the process to shorten the revenue cycle, reduce costs, ensure compliance, and improve cash flow. For more information visit www.acclaimrad.com or call 800-214-4906.