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IAT SmartDial, a leading provider of collection-specific predictive dialing technology, named John Roundy as Director of Client Services on Wednesday. This title change was effected to reflect Roundy’s position within the company as well as bring his title in line with his responsibilities. Roundy, previously customer support manager at IAT, has proven dedication to the [...]
Despite the often negative portrayals of debt collectors in the mainstream media, one Baltimore-based collection agency is proving that a kinder approach is not only possible, it actually shows measurable positive results.
DAKCS Software Systems announced today the introduction of a new customer training program: Software Strength Training powered by DAKCS.
Account Control Technology, Inc. (ACT), a nationally recognized account receivables firm, has selected Mason, Ohio as the location for its newest call center. Members of the company’s executive team hosted an official ribbon cutting ceremony on Friday, April 27 to announce and celebrate the office’s official grand opening.
ACA International, representing the credit and collections industry, along with Associated Collection Agencies of West Virginia, denounces the illegal and unethical behavior by a debt buyer in the state. The firm in question is not a member of the national or West Virginia trade associations.
The number of lawsuits filed in the first half of April under the FDCPA and other consumer statutes slowed down compared to an active March. For the year, FDCPA lawsuits are down 5 percent compared to this time in 2011.
SquareTwo Financial, a leader in the $100 billion asset recovery and management industry, is honoring 10 of its most esteemed and pioneering attorneys following their swearing in last week as members of the Bar of the Supreme Court of the United States.
Portfolio Recovery Associates, Inc. (NASDAQ: PRAA), a specialized financial and business services company and market leader in the consumer debt purchase and collection industry, will announce its first quarter 2012 results on May 7, 2012.
For anyone who might have fancied that the Health Information Technology for Economic and Clinical Health (HITECH) Act — an Act that addresses the privacy and security concerns associated with the electronic transmission of health information – is a paper tiger, ask BlueCross BlueShield of Tennessee, which last month paid a $1.5 million settlement after losing [...]
The chairman of medical revenue cycle management and ARM firm Accretive Health was an investor in the National Arbitration Forum (NAF), a company that was forced to abandon consumer debt arbitration cases after a scandal involving lopsided results in credit card debt collection cases.