Recent updates to a key TransUnion study found that in 2011 consumers were more likely to pay their auto loans before their credit cards and mortgages.
CR Software, the world’s leading collections and receivables management software supplier announced today Shelton Vance, former Audit Director for the Mississippi Department of Revenue, as keynote speaker for the 2012 Users Conference, Innovation Exploration.
The number of lawsuits filed in the first half of March under the Fair Debt Collection Practices Act (FDCPA) and other consumer statutes continued to regain steam from a slower February with increases in every category over both the last period and YTD numbers over 2011
American Banker late Thursday published another article in a series focused on the relationship between major credit card issuers and the debt buying and collection industry. The newest piece drags Bank of America into the fray and questions some of the language used in debt portfolio sales contracts.
Various news organizations are reporting today that MasterCard is looking into a possible breach of cardholder information related to a US payment processor. According to the Wall Street Journal, “The breach was reported early Friday by the Krebs On Security blog, which also said that Visa was also notifying banks about a breach involving a third-party [...]
When not hobnobbing with Oklahoman law makers or reminiscing about that time Mother Theresa said he was cool, Bill Bartmann’s been blogging for the Huffington Post — a site that’s only just a step up from Yahoo!Answers in terms of relevancy, accuracy, and legitimacy. What’s Bill saying on the Internet this time around? Oh, the [...]
After installing Castel Detect at their Houston, Texas location in the 4th quarter of 2011, LTD Financial Services was seeking positive changes in their business.
ACA International President Mark Neeb will speak on ACA International’s behalf at the American Gas Association (AGA)/ Edison Electric Institute(EEI) Customer Service Conference and Exposition in Fort Worth, Texas in early April. Neeb is also President and CEO of ARM firm The Affiliated Group in Rochester, Minn.
ACA International, the Association of Collection and Credit Professionals, believes the 2011 complaint data in the Consumer Financial Protection Bureau’s (CFPB) recent report to Congress paints an inaccurate portrait of consumer complaints against the third-party debt collection industry.
I recognize that while technology automation is a key to collection success, it is not the only key. While I could list numerous factors, today I’m going to focus on one: Business Relationships.