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U.S. Rep. Barney Frank (D-Mass.) introduced legislation in the House Tuesday with language that appears to directly address liability issues that arise when debt collectors leave voice messages for consumers concerning a debt. The bill’s text was made available late Wednesday.
This is potentially very important legislation for the ARM industry, and we’ll have much more information on it when it becomes available.
RevSource Solutions™, a leader in online personalized payment solutions, recently announced a partnership with Merchant Solutions International, Inc., a leader in merchant processing services, to provide clients with RevExpress™ to streamline online payments.
The Federal Reserve Bank of New York said Monday that more than 14 percent of American consumers have an account that has gone into the third party debt collection market.
Jim Christiansen, vice president of scoring, LexisNexis®, will present on the topic of Alternative Data at the Telecommunications Risk Management Association (TRMA) Spring Conference in New Orleans on February 29.
Complaints about debt collection practices jumped nearly 20 percent in 2011, according to data released late Tuesday by the Federal Trade Commission. But complaints specifically regarding third party debt collection agencies soared more than 30 percent, as creditors saw their debt collection complaints fall.
ACA International noted that complaint numbers should be read with caution, as they are unverified and often do not represent rule-breaking activity.
Last week, we asked you what you’re focusing on in 2012: Compliance (44%) Downton Abbey (22%) Training (15%) Compensation (11%) Hiring (4%) Yes (4%) Compliance was the big winner, with almost half of you voting that way. For those who answered “compliance” here’s a question: Has this always been true for your agency? Or are [...]
It’s hot, hot, HOT in Los Angeles this week. I mean seriously—who among you can say that you’re not still suffering (delightfully suffering) just a little bit from Post-Oscar Fever? Between Billy Crystal’s ever-expanding jowls and the 5’9” slit in Angelina’s gown and Rooney Mara in white… and with eyebrows! All I can say is [...]
LiveVox, provider of the Private VoIP Cloud™ and contact center applications, today announced that Chief Marketing Officer John McNamara has been selected as Chairman and panel participant at the 2012 National Collections and Credit Risk Conference (NCCR) in New Orleans. For the past 15 years, financial services decision makers and solutions providers have chosen NCCR [...]
During its February “Cavalry Cares” drive, employees of Cavalry Portfolio Services, LLC donated and raised $17,157.44 for St. Jude Children’s Research Hospital. In support of the children and families of St. Jude, Cavalry matched the donations raised by employees, dollar for dollar, for a total contribution of $34,314.88. “We are extremely proud that our employees [...]