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Home » April 2011

green-up-arrow-and-chart

Debt Buyers Report Gains in the First Quarter

by Patrick Lunsford April 29, 2011 (Be the first to respond)

Two major publicly traded debt purchasers this week reported financial results for the first quarter. Asset Acceptance had a solid quarter with nice gains in income, while Encore Capital Group posted large increases across the board.

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citibank

Citibank to Hire 1,400 Debt Collectors in Indonesia

by insideARM.com April 29, 2011 4 Responses

Citibank said Thursday that it will be recruiting up to 1,400 employees in Indonesia to focus on in-house debt collection after some controversy of its ARM practices in that country.

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Mark Russell

Magic Number: At What Price Would You Sell Your Business?

by Mark Russell April 29, 2011 (Be the first to respond)

One of the most important questions you need to answer when deciding on whether or not to sell your business is, “How much money do I need to sell my business?”

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rules

National Credit Union Administration to Review Debt Collection Regulations

by insideARM.com April 29, 2011 3 Responses

The National Credit Union Association announced this week that it will be reviewing internal regulations governing debt collection among its members as a part of a rolling review of all of its rules and regulations.

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dane_cook

You’re Doing it Wrong: Misrepresenting the Collection Industry

by Mike Bevel April 29, 2011 1 Response

Come for the histrionics about kids’ soccer games. Stay for the complete missing-the-pointness and mischaracterization of an entire industry. Leave knowing you’re probably about 15 times funnier than this guy.

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funeral

What’s in Your Dash?

by Gary Jensen April 29, 2011 (Be the first to respond)

This week your collector mentor challenge is to find at least 15 minutes of alone time to ask the question, “What will that little line between my date of birth and date of death mean when it is all said and done?”

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broken computer

FTC Panel 4: That Time My Mind Was Blown or Is Email Considered Mail?

by Mike Bevel April 28, 2011 2 Responses

The question up for discussion: Is email considered mail? This reporter’s initial answer: “Well of course it…is? Or isn’t? I mean, it’s definitely…not. Or it is?” Unfortunately, there continues to not be a clear answer to this deceptively important question.

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super-hero

FTC Panel 3: A Contentious Discussion that was Actually Really Boring

by Patrick Lunsford April 28, 2011 1 Response

With such a bland subject matter, you’d think that the sparks would be light on the FTC’s third panel of the day at the Debt Collection 2.0 workshop. But every once in a while, a hero steps in to shake things up.

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phone cord

FTC Panel 2: Please Stop Calling EVERYONE

by Mike Bevel April 28, 2011 3 Responses

In today’s second panel discussion at the FTC’s Debt Collection 2.0 conference: telephones were attacked mercilessly. Should they be used? Can they be used? Questions were asked — but not a lot of answers were forthcoming…

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baby gate

FTC Panel 1: Criminal Charges and the FDCPA?

by Mike Bevel April 28, 2011 4 Responses

What was ostensibly supposed to be a panel discussion about skip-tracing “and beyond” instead became a weird foray into the world of legislating legislation legislatively. Someone may have suggested that there needed to be a “criminal charges” component of the FDCPA.

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