Equifax Commercial Information Solutions Releases New Quarterly Credit Trend Data

ATLANTA — Equifax Commercial Information Solutions Data Primer – September 2009 To view this report as a .pdf file, visit http://www.equifax.com/PR/pdfs/EFXCISMediaDataPrimer_FN.pdf The Credit Crisis: Insights into the Commercial Impact The credit crisis goes commercial? That’s what many are saying, and according to recent research conducted by Equifax Commercial Information Solutions, the impact of the economic […]

FirstCity Financial Agrees to Settle Lawsuit

WACO, Texas — FirstCity Financial Corporation today announced that it has entered into an Agreement and Stipulation of Settlement which provides for the settlement of the lawsuit involving the disputed ownership of approximately $18.6 million of proceeds from the demutualization of Prudential Insurance Company. The agreement between the three claimants calls for the proceeds to […]

Aspect Announces New Release of PerformanceEdge eLearning Capability with Integration to Aspect Unified IP Platform Product

CHELMSFORD, Mass. – Aspect, a unified communications (UC) solutions provider, today announced the general availability of PerformanceEdge® eLearning 8.2.5 with integration to the Aspect® Unified IP® platform product. This latest release provides an interface to Aspect Unified IP enabling users to monitor service levels in real time and dynamically push eLearning sessions to agents based […]

TouchStar Hosted Announces Record Growth and Unveils New Brand ? TelStar Hosted Solutions

Denver, Colo. — TouchStar Hosted experienced significant growth over the past two years.  As a result of the continued increase in demand for hosted call center solutions, the hosted and on-premise divisions have been separated.  TouchStar Software’s on-premise division has been acquired by Noble Systems, a call center solutions provider, while the former TouchStar Hosted […]

NY Attorney General Cuomo Announces Criminal Charges Against 12 Buffalo Debt Collectors

BUFFALO, N.Y. – Attorney General Andrew M. Cuomo today announced the filing of criminal charges against 12 employees of several Buffalo-area debt collection companies for posing as law enforcement officials and threatening to have consumers thrown in jail unless they immediately paid off the debts that they supposedly owed. All of the individuals charged today […]

Aspect Unified Communications Applications for the Contact Center Leverage VMware

CHELMSFORD, Mass. – Aspect, a unified communications (UC) solutions provider, today announced that its UC applications for the contact center offer virtualization capabilities through VMware. This allows multiple UC applications to run in parallel as virtual machines, enabling more applications to run on a smaller footprint. As a result, users can lower server utilization, reduce […]