PIC Solutions Presents at Future of South African Banking Conference

PIC Solutions, the leading specialist credit risk management consultancy in the Africa Middle East region, will present at the Gordon Institute for Business (GIBS) conference, Future of South African Banking, in Johannesburg. As an emerging market, Africa represents an exciting opportunity for future growth and investment, however such growth is hindered by challenges such as […]

xtDirect Expands Operations in Costa Rica and the Dominican Republic

xtDirect, LLC, an industry-leading provider of outsourced and co-sourced nearshore first party collection solutions for businesses, is pleased to announce it has completed its expansion of its call center and first party collections operations in Costa Rica, The Dominican Republic and U.S. Home Agents. With nearly 1,000 call center seats available for our customers immediate […]

Columbia Ultimate and EPP Partner to Deliver Real-Time Electronic Payment Capabilities

Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced a partnership with Electronic Payment Providers, Inc., (EPP), an industry leader in payment processing, to provide clients with additional options to meet their electronic payment service needs. Columbia Ultimate will deliver a secure real-time electronic payment interface through its […]

LiveVox Provides Analytic Tool to Power Collections Productivity

LiveVox, the leading provider of hosted-dialer solutions, today announced it is the first to deliver in a hosted environment a real-time analytic tool that gives collections organizations visibility into dialing strategy effectiveness, agent accountability and productivity gains. By providing clients with the number of Right-Party Contacts (RPCs) that agents speak to each hour, LiveVox allows […]

RAB Implements Ontario Systems’ Hosted Telephony Platform

Memphis-based Regional Adjustment Bureau announced the implementation of Ontario Systems Verified Contacts On-Demand today. Verified Contacts On-Demand is Ontario Systems’ first Software-as-a-Service module, with many more to come. This hosted solution offers RAB complete integration, eliminating the upload/download process required with other vendors. It provides all the benefits of a "pay-as-you-go" model while ensuring FOTI […]