Check Imaging Upgrade Could Save Collectors on Fraud

Collection industry executives should be aware of new security features coming to check imaging that will enable them to ensure their collections are not fraudulent, according to Frank Jaffe, president of consulting firm MorSecure in Portland, Maine. “Check fraud affects businesses on all levels of the economy,” said Jaffee, who will discuss security matters in […]

Indian Healthcare BPO Firm Buys U.S. BPO-ARM Company

 Another Indian BPO company has snapped-up a U.S.-based healthcare BPO provider. Hyderabad, India-based Apollo Health Street announced Thursday that it will acquire Atlanta-headquartered Zavata, Inc. Terms of the deal were not disclosed. Apollo provides BPO services to healthcare providers around the world. The company is a subsidiary of Apollo Hospitals Group, an India-based healthcare provider […]

PR – Collection Call Center Project Wins Governor?s Award

The NARS Call Center Project was named the Missouri Governor’s Community Project of the Year at the annual Governor’s Economic Development Conference held in Springfield, Mo. Community leaders, including NARS President and CEO Chris Buehrle, attended the breakfast ceremony where the annual awards were presented. A two minute video gave the highlights of the project […]

Executive Change: Timothy Bauer to Academy Collection Service

 Academy Collection Service, Inc. announced the appointment of Timothy J. Bauer to the newly created position of Chief Executive Officer. Bauer will be responsible for all areas of the current business and development of new opportunities for growth. As Chief Executive Officer, he will report directly to Keith Dickstein, Owner and Chairman. During the past […]

PR – PULSE Expands PIN-less Debit Service

The PULSE ATM/debit network is offering utility companies, lenders and certain other billers a new payment option that enables consumers to automatically pay recurring bills using a debit card without entering their personal identification number (PIN). PULSE EFT Association’s Recurring PINless Bill Pay service, launched at the beginning of this month, increases convenience and security […]