NCO Group Acquires Loan Servicing Firm
The BPO and collection giant is looking to expand its service offerings by taking on a loan servicing company in a deal that involves investors and entities controlled by JPMorgan Chase.
UK Banks Writing Off Record Levels of Bad Debt
Banks in the United Kingdom have written off record amounts of debt in the first half of 2007, spurred by a huge increase in credit card debt write-offs, according to statistics released by the Bank of England.
Check Imaging Upgrade Could Save Collectors on Fraud
Collection industry executives should be aware of new security features coming to check imaging that will enable them to ensure their collections are not fraudulent, according to Frank Jaffe, president of consulting firm MorSecure in Portland, Maine. “Check fraud affects businesses on all levels of the economy,” said Jaffee, who will discuss security matters in [...]
Indian Healthcare BPO Firm Buys U.S. BPO-ARM Company
Another Indian BPO company has snapped-up a U.S.-based healthcare BPO provider. Hyderabad, India-based Apollo Health Street announced Thursday that it will acquire Atlanta-headquartered Zavata, Inc. Terms of the deal were not disclosed. Apollo provides BPO services to healthcare providers around the world. The company is a subsidiary of Apollo Hospitals Group, an India-based healthcare provider [...]
PR – Collection Call Center Project Wins Governor?s Award
The NARS Call Center Project was named the Missouri Governor’s Community Project of the Year at the annual Governor’s Economic Development Conference held in Springfield, Mo. Community leaders, including NARS President and CEO Chris Buehrle, attended the breakfast ceremony where the annual awards were presented. A two minute video gave the highlights of the project [...]
PR – UK Debt Purchaser Doubles Office Space in Move
Cabot Financial Group, a United Kingdom market leader in debt purchase, has moved to new headquaters more than doubling its office space and improving the working environment for staff while creating capacity for further growth. The new purpose-built facility, which is in the same business park as Cabot Financial’s previous headquarters in West Malling, Kent, [...]
Executive Change: Timothy Bauer to Academy Collection Service
Academy Collection Service, Inc. announced the appointment of Timothy J. Bauer to the newly created position of Chief Executive Officer. Bauer will be responsible for all areas of the current business and development of new opportunities for growth. As Chief Executive Officer, he will report directly to Keith Dickstein, Owner and Chairman. During the past [...]
PR – PULSE Expands PIN-less Debit Service
The PULSE ATM/debit network is offering utility companies, lenders and certain other billers a new payment option that enables consumers to automatically pay recurring bills using a debit card without entering their personal identification number (PIN). PULSE EFT Association’s Recurring PINless Bill Pay service, launched at the beginning of this month, increases convenience and security [...]
New Mexico AG Sues Merchants Credit Guide
Venerable collection agency Merchant’s Credit Guide is the target of a state lawsuit over time-barred debt and licensing.
Firstsource, MedAssist Latest Deal in Giant Healthcare Sector
The $330 million buyout of a U.S. healthcare revenue cycle and accounts receivable management firm is a barometer of increased focus on the healthcare sector of the ARM industry.