athenahealth’s EMR Service, athenaClinicals, Receives CCHIT Certification

The Certification Commission for Healthcare Information Technology (CCHIT)(sm) announced that the software component of athenahealth’s service-based EMR, athenaClinicals(sm) Version .15 Release, is CCHIT Certified(sm) and meets CCHIT ambulatory electronic health record (EHR) criteria for 2006. Ambulatory EHRs are designed for physician offices and clinics where most Americans get their healthcare. CCHIT is a Recognized Certification […]

EPP Selected to Provide Payment Solutions for Castel

Electronic Payment Providers, Inc. (EPP) was selected as a preferred vendor and provider of electronic payment services for Castel Connects® customers. EPP will provide Castel and their debt recovery clients with fully integrated payment processing solutions that allow acceptance of payments directly through the Castel Connects predictive dialer and automated messaging system. Utilizing EPP solutions, […]

Convergys Introduces New Solution to Maximize Customer Lifetime Value

Convergys Corporation announced the availability of its Lifetime Value Optimizer solution that helps businesses maximize the lifetime value of each of their customers. The Convergys solution has been undergoing pilot testing over recent months with great results. Two additional client implementations are now underway. Today, customer interfacing employees and systems may make inconsistent policy decisions. […]

Noble Composer DCMS Receives Frost & Sullivan Product Differentiation Award

Noble Systems Corporation, a global leader in innovative contact center technology solutions, has received Collection Technology magazine’s Collection Technology Excellence Award for the Noble™ Composer Debtor Contact Management System (DCMS) product. Noble Composer DCMS was nominated for the award by a Noble Systems client who has increased collector productivity and collection results. The award was […]

WSJ Feature: The Debt Collector vs. The Widow

The Wall Street Journal is featuring a consumer-focused piece on a widow, Viola Sue Kell, and her unfortunate experience with a collection agency and Social Security. Featured on the front page of the Journal‘s Weekend Edition, the story details the nebulous legal black hole surrounding veterans’ and social security benefits in relation to collection agencies. Federal law […]