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A spiral pad with the word "UPDATE" and a hand-drawn bar that is half filled and the word "loading" underneath [Image by creator Marco2811 from AdobeStock]

Looking Back on 2022: A Dynamic Year for the ARM Industry

19 December 2022

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Breaking Down the CFPB's Opinion on Convenience Fees [Sponsored]

8 December 2022

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What Creditors and Medical Services Providers Need to Know About D.C.’s Amended Debt Collection Law

17 November 2022

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Technology is Key to Compliance & Self-Service: An Interview with Finvi

15 November 2022

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Defeating Credit Repair Organizations - Recent Win in FL Case Highlights Successful Strategies

3 November 2022

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CFPB Issues Advisory Opinion to Consumer Reporting Agencies to Remove “Facially False Data” to Maintain FCRA Compliance

2 November 2022

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A Guide to Building a Robust Vendor Management Program in Collections

6 October 2022

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Debunked! Four Compliance Myths and Misconceptions for Collections

29 September 2022

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“Routine Practice Evidence” Carries the Day for TCPA Defendant on Summary Judgment

22 September 2022

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How Integrated Resourcing Addresses Increased Costs and Declining Revenues

20 September 2022

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Hunstein Isn't Over: 4 Things You Need to Know

12 September 2022

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UDAAP Frenzy: The CFPB’s Focus on Data and Why it Matters to the ARM Industry

30 August 2022

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Create an Empathetic Path to Cure in Collections

25 August 2022

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Your Problems Come on Two Legs: Managing Consumer Complaints [Podcast]

24 August 2022

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CFPB Enters into Consent Order with Fintech Company to Resolve Alleged UDAAP Practices Arising From use of Algorithm

22 August 2022

Person with pen making a checkmark in a box [Image by creator peshkova from AdobeStock]

4 Vendor Management Best Practices for Collections and Recovery

18 August 2022

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Third Circuit Adopts “Reasonable Reader” Standard for Evaluating Whether a Credit Report Is Inaccurate or Misleading

17 August 2022

File drawer with one folder in focus, labeled "Court Decisions" [Image by creator tashatuvango from AdobeStock]

Court Finds Servicer’s Neutrally-Worded Voicemail Advising of Payment Options Does Not Constitute Debt Collection

11 August 2022

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CFPB Prioritizing Enforcement Over Education

10 August 2022

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CFPB Releases Reg F Guidance

2 August 2022